Jr. IT Business Analyst - Lake Oswego, United States - Yakima Products

Yakima Products Lake Oswego, United States

2 weeks ago

Description

At Yakima we believe in connecting you, your family, friends and all your favorite gear to your desired destination or activity through our mission of enhancing the journey and earning trust every day. The Jr. IT Business Analyst will provide project management and requirement gathering related to the ERP systems and upgrades, application and interface implementations, and EDI system implementations and upgrades. The Jr. Business Analyst will also be responsible for providing backup support to the EDI Analyst, project management of new EDI customer onboarding, and user support projects related to SAP, legacy ERP, and EDI systems. Other key aspects of this position contribute to achieving and sustaining the Yakima Strategic Business Plan and Initiatives, global competitive advantage, and profitable market growth strategy.

Primary responsibilities for the Jr. IT BSA include:

Identifying and addressing operational, financial and technological risks within the business
Building and maintaining relationships with key stakeholders
Act as a liaison between the business and IT
Identifying and capitalizing on improvement opportunities
Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level
Identifying innovative ways to increase customer satisfaction
Elicit and clearly document business and system requirements
Supports projects related to SAP and EDI systems
Support projects related to new EDI customer onboarding
Provide project level analysis producing required project analysis documentation
Provide backup support to the EDI Analyst for EDI daily operations
Provide user support related to SAP and EDI systems
Perform daily maintenance tasks as assigned
Promote SDLC and ITIL best practices and policies
Support Internal Audit functions

Specifics Include:

Support projects related to SAP and EDI system implementations and upgrades and migrations as assigned
Gathering and analysis of system requirements, creating definitions, system design, and coordination of the implementation of new solutions, as well as enhancing and maintaining existing systems
Support the installation, configuration and support of appropriate third-party software required for decision support solutions
Develop and execute test plans
Understand and negotiate needs and expectations of multiple stakeholders
Provide general support and troubleshooting to customer service, the warehouses, and the EDI Analyst
Assist in planning, scheduling and monitoring of projects and resources related to development efforts
Identify ways to increase adoption and customer satisfaction
Travel as required to support remote installation sites and users of decision support applications
Responsible for working irregular hours and responding to after-hour emergency calls to handle application problems, or as needed as larger projects require
Keep informed of latest developments in the field by reading, individual contacts, and attendance at appropriate meetings and industry functions

What you Bring:

BA/BS degree from an accredited college/university, or equivalent work experience
Highly effective oral and written communication skills required, including documentation of applications, training materials, and presentation materials
Strong project management skills along with strong experience in gathering project requirements and system design required
Knowledge of ERP systems and functional business areas: Sales, Finance, Supply Chain, Customer Service and EDI required
SAP experience preferred
Programming and application development experience preferred
Experience in LINUX and UNIX OS environments preferred
5 years experience in completing and managing projects with minimal oversight and against aggressive timelines
Experience working directly with staff from several departments and with contractors and suppliers
Strong organizational and technical skills; ability to manage multiple tasks, set and manage priorities and meet required deadlines; ability to work under pressure and maintain strict timelines through project completion
Strong analytical skills, which are required in the design and development of required application solutions
Must be highly motivated and self-directed and able to work without close supervision
Ability to establish and maintain good working relationships with staff and management, both as an analyst and in a technical expert role; ability to work effectively in teams

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