Business Analyst - Portland, United States - Evergreen Credit Union

Description

Evergreen CU is hiring a Business Data Analyst at its Portland location.


The Role:
Evergreen CU is one of Maine's largest credit unions with the need for an experienced Business Analyst. Our Team is expanding and looking for the right individual to join our dynamic organization.

Voted one of Maine's Best Places to Work eight years in a row, Evergreen provides employees an opportunity to be part of our unique culture.

The Business Analyst will be responsible for analyzing business operations to make recommendations for improvements in the areas of efficiency, profitability, and member satisfaction.

This position will assist in identifying the technical specifications for potential, existing and new products and services. Knowledge of existing banking/credit union core platforms as well as secondary Retail, Accounting, Lending and Member-Facing products highly preferred.

• Work with other departments to understand current processes to identify and recommend areas of improvement within the Credit Union's current operations. Assist with identifying business requirements and technical specifications during the review and implementation of products and services. Determine appropriate action and alternative business flows as needed.
• Conduct research and develop benchmarks for new and existing product and service offerings. Work closely with stakeholders to understand business needs and priorities and provide recommendations for solutions.
• Collaborate with crossfunctional teams to ensure successful implementation of initiatives. Facilitate and participate in meetings with stakeholders to discuss project progress and next steps.
• Create detailed project plans, timelines, and budgets to support business initiatives. Develop and maintain key performance indicators (KPIs) to measure success and provide regular updates to management.

Benefits:

Medical, dental and vision insurance, 401(K) with match, PTO, paid holidays, short-term and long-term disability insurance, and education assistance.

Knowledge & Skill:
Experience - Three years to five years of similar or related experience.

Education - (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Creating strong relationships with both internal and external contacts is an important part of this tole.

Sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to encourage and influence others.

Other Skills

• 1. Must have strong computer skills, including a high level of expertise with Microsoft SQL server and its associated tools.
• Ability to learn Credit Union processes, identify inefficiencies and make recommendations for improvement.
• Ability to learn Credit Union software and extract data for use by other departments.
• Must have excellent verbal and written communication skills.
• Must be able to work independently.

The position reports to the VP, Information Technology.


Pay:
$58, $87,100.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Experience:

• SQL: 3 years (required)

Work Location:
In person