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    Customer Service Manager - Charlotte, United States - ashley king - State Farm Agent

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    Description

    Job Description

    Job DescriptionBenefits:
    • Flexible schedule
    • Opportunity for advancement
    • Paid time off
    • Signing bonus
    • Training & development


    Position Overview


    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...
    • Hourly pay plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Growth potential/Opportunity for advancement within my agency
    • Opportunity for insurance licensing reimbursement

    Requirements
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Self-motivated
    • Dedicated to customer service
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to effectively relate to a customer
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    Compensation: $45,000 - $60,000


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