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Lead CSR/Teller
1 day ago
Fifth Third Bank, N.A. Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
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Lead CSR/Teller
7 hours ago
Fifth Third Bank N.a. Nashville, United States Full timeMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Provide excellent customer service in all interactions. Refer customers to the appropriate busin ...
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Lead CSR/Teller
1 week ago
Fifth Third Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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Lead CSR/Teller
1 week ago
Fifth Third Bank Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
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Float CSR/Teller
1 week ago
Fifth Third Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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Float CSR/Teller
1 week ago
Fifth Third Bank, N.A. Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriat ...
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Lead CSR
1 week ago
Fifth Third Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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Lead CSR
1 week ago
Fifth Third Bank, N.A. Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
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Lead CSR
1 week ago
Fifth Third Bank, N.A. Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropri ...
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CSR/Teller - Nashville TN - Part Time
2 weeks ago
Fifth Third Nashville, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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CSR/Teller - Smyrna TN - Part Time
1 week ago
Fifth Third Smyrna, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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CSR/Teller - Smyrna TN - Part Time
2 weeks ago
Fifth Third Smyrna, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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Teller Operations Coordinator
1 week ago
First Horizon Corp. Nashville, United StatesLocation: Onsite at location in job posting. · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on ...
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Teller Operations Coordinator
6 days ago
First Horizon Corp. Nashville, United StatesLocation: Onsite at location in job posting. · Summary · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate cus ...
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Teller Operations Coordinator
1 week ago
First Horizon Nashville, United StatesLocation: Onsite at location in job posting.A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on our ...
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Teller
1 week ago
Renasant Nashville, United States· Teller · Job ID · Job Locations · US-TN-Nashville · Overview · Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, whi ...
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Teller - Part Time
1 day ago
Renasant Nashville, United States Part time· Teller - Part Time · Job ID · Job Locations · US-TN-Nashville · Overview · Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appr ...
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Teller
1 day ago
First Horizon Nashville, United StatesLocation: Onsite listed in the posting · Are you a people-person who enjoys interacting with clients? Tellers are the foundation of our customer service and help ensure we are the area's preferred bank. You'll provide excellent service, accurately process financial transactions, ...
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Store Assistant, Full Time
2 weeks ago
Circle K Nashville, United States Full timeCircle K E St Rd 46 [ASM / Store Supervisor] As an Assistant Store Manager at Circle K, you'll: Perform shift supervision; Perform and train all duties of the Customer Service Representative and Lead CSR positions; Prepare and transmit the daily bookkeeping, invoicing, and gasoli ...
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Assistant Branch Manager
1 week ago
Bank of Tennessee Nashville, United States** Assistant Branch Manager - Green Hills** · **Job Category****:** Retail **Requisition Number****:** ASSIS001436 Showing 1 location **Job Details** · **Description** · **YOUR ROLE** · The Assistant Branch Manager is accountable for day-to-day operational and service activit ...
Lead CSR/Teller - Nashville, United States - Fifth Third
Description
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience:
Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
Provide follow up to customer questions and find solutions to address issues
Be responsive and timely with correspondence to keep lines of communication open and clear
Maintain a position of trust and responsibility by keeping all customer business confidential
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations:
Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.
Partner with Financial Center Manager to gather and report monthly FCA requests.
Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.
Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.
Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
Assist in training newly hired Customer Service Representative
Referrals:
During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
Build and maintain a working knowledge of the Retail products and services offered
Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma/GED.
Work involves extensive cash handling.
Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.
Work involves contact with the public, adhere to dress code guidelines.
Must have the ability to interact comfortably and confidently with the public.
Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Act as a leader and a resource for both customers and platform team.
Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
Need to have flexibility in scheduling.
WORKING CONDITIONS:
Normal office environment.
Extensive viewing of computer screens.
Lead CSR/Teller - Nashboro Village - Full Time LOCATION -- Nashville, Tennessee 37217Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.