-
Floating Teller
3 weeks ago
TEN Credit Union Nashville, United StatesJob Description · Job DescriptionThe TEN Credit Union is seeking a Floating Teller. · Tellers are an integral part of our front-line branch staff and provide our membership with exceptional member service through cross-selling products and services to promote financial wellness. ...
-
Lead CSR/Teller
2 weeks ago
Fifth Third Bank Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
-
Lead CSR/Teller
2 days ago
Fifth Third Nashville, United States Full timeLead CSR/Teller - Metrocenter - Full Time page is loaded Lead CSR/Teller - Metrocenter - Full Time Apply locations Nashville, TN time type Full time posted on Posted 3 Days Ago job requisition id R50032 Make banking a Fifth Third betterWe connect great people to great opportuniti ...
-
Lead CSR/Teller
3 days ago
Fifth Third Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
-
Lead CSR/Teller
1 day ago
Fifth Third Bank, N.A. Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION · Provide excellent customer service in all interactions. Refer customers to the approp ...
-
Lead CSR/Teller
4 weeks ago
Fifth Third Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
-
Teller (Float)
3 weeks ago
FirstBank Nashville, United States· Position Summary · The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportuni ...
-
Lead CSR/Teller
2 weeks ago
Fifth Third Nashville, United States Full timeLead CSR/Teller - Metrocenter - Full Time page is loaded · Lead CSR/Teller - Metrocenter - Full Time · Apply · locations · Nashville, TN · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · R50032 · Make banking a Fifth Third better · We conn ...
-
Lead CSR/Teller
3 weeks ago
Fifth Third Bank N.a. Nashville, United States Full timeMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Provide excellent customer service in all interactions. Refer customers to the appropriate busin ...
-
Lead CSR/Teller
3 weeks ago
Fifth Third Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
-
Lead CSR/Teller
3 weeks ago
Fifth Third Bank, N.A. Nashville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
-
CSR/Teller - Willowbrook - Part Time
1 day ago
Fifth Third Nashville, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
-
CSR/Teller - Willowbrook - Part Time
2 days ago
Fifth Third Nashville, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
-
Lead CSR/ Teller
2 days ago
Fifth Third Hendersonville, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
-
Lead CSR/Teller
1 week ago
Fifth Third Fairview, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
-
CSR/Teller - Cool Springs - Full Time
5 days ago
Fifth Third Brentwood, United States Full timeProvide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and persona Teller, Customer Experience, ...
-
CSR/Teller - Cool Springs - Full Time
1 week ago
Fifth Third Brentwood, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
-
CSR/Teller - Smyrna TN - Part Time
2 weeks ago
Fifth Third Smyrna, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
-
CSR/Teller - Smyrna TN - Part Time
4 weeks ago
Fifth Third Smyrna, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
-
CSR/Teller - Smyrna TN - Part Time
2 weeks ago
Fifth Third Smyrna, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
Float CSR/Teller - Nashville, United States - Fifth Third
Description
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Ability to work collaboratively in different financial centers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience:
Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
Provide follow up to customer questions and find solutions to address issues
Be responsive and timely with correspondence to keep lines of communication open and clear
Maintain a position of trust and responsibility by keeping all customer business confidential
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations:
Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed.
Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. Share all feedback with RAM, Financial Center Manager and Program Manager to ensure consistence through all financial centers.
Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
Referrals:
During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
Build and maintain a working knowledge of the Retail products and services offered
Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes
Other:
Perform other duties as assigned.
Ability to work collaboratively in different financial centers.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma/GED.
Work involves extensive cash handling.
Work involves contact with the public, adhere to dress code guidelines.
Must have the ability to interact comfortably and confidently with the public.
Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties.
Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
Need to have flexibility in scheduling.
WORKING CONDITIONS:
Normal office environment.
Extensive viewing of computer screens.
Travel will be required.
Float CSR/Teller - Nashville - Full Time LOCATION -- Nashville, Tennessee 37219Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.