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    Front Desk Agent - Portland, United States - CSM Corporation

    CSM Corporation
    CSM Corporation Portland, United States

    2 weeks ago

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    Description

    ** Front Desk Agent**

    **Job Category****:** Front Office **Requisition Number****:** FRONT004754 Showing 1 location **Job Details**

    **Description**

    **Sign On Bonus / Benefits**

    $500 Sign on bonus after 90 days

    Full Time Associates qualify for benefits (Medical, Dental, Vision, PTO, 401K)

    **Job Duties**

    Anticipates and responds to guests in a friendly and positive manner

    Responsible for providing the highest level of service

    Process check-ins and check-outs, verify billing, create reservations, and process special requests

    Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services

    Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary

    Understands and follows the company guest service recovery program

    Follows proper selling techniques and ensures strategies are utilized to maximize room revenues

    Monitors room availability, follows restrictions, and all booking policies and procedures

    **Education:**

    High school diploma or GED required

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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