- Full Time employees have access to Medical and Dental insurance to fit your needs
- Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn't love to get away?)
- Paid Time Off
- Employee Assistance Program (We are here to support you and your loved ones)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more
- Provide exceptional customer service by being engaging and taking sincere interest.
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Help to resolve problems and "WOW" guests through recovery when things aren't quite right.
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Assist other departments as needed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Ability to handle sensitive, confidential information discreetly and professionally
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger
- Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once
- Ability to work independently with limited support and minimum supervision
- Excellent verbal and written communication skills
- Strong detail orientation; ability to set priorities, multi-task and meet deadlines
- Strong organizational, problem-solving, and administrative skills
- Ability to quickly learn and accurately administer complex processes
- Strong ability to track actions and follow through on processes
- Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment
- Commitment to excellence and continuous improvement
- Versatility, flexibility, and a willingness to work with multiple priorities with enthusiasm
- Strong computer skills
- Previous experience in a 4 to 5 star hotel (and the quality and services expectations associated therewith) preferred.
- Multilingual skills are a plus. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
-
Front Desk Agent
3 weeks ago
Hotel Grand Stark Portland, United States Full timeMORE ABOUT US: · Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to ...
-
Front Desk Agent
1 day ago
Pyramid Global Hospitality Portland, United States Full timeOverview · Come be a part of something bigger Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great ...
-
Front Desk Agent
1 week ago
Sage Hospitality Group Portland, United States Paid Work**Why us?** · the Nines, A Luxury Collection Hotel, Portland is seeking a **Front Desk Agent** to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest **Poised in the heart of the city center** , within the ...
-
Front Desk Agent
2 days ago
Sage Hospitality Resources, LLP Portland, United StatesWhy us? · The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Front Desk Agent to join our team in serving guests with creativity and passion. · The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attra ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Portland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
3 days ago
Sage Hospitality Portland, United StatesWhy us?: · the Nines, A Luxury Collection Hotel, Portland is seeking a Front Desk Agent to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest Poised in the heart of the city center, within the walls of t ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality Portland, United StatesThe Bidwell Hotel and High Horse Restaurant + Bar is seeking a Front Desk Agent to join our team in serving guests with creativity and passion. · The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Th ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality Portland, United StatesThe Courtyard Portland City Center is a unique downtown Portland hotel. Not your typical Courtyard Our 256 room, high rise hotel is located in the heart of downtown Portland and offers all the services and amenities of a full service hotel. We embody that unique vibe that is the ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality Resources, LLP Portland, United StatesWhy us? · The Courtyard Portland City Center is a unique downtown Portland hotel. Not your typical Courtyard Our 256 room, high rise hotel is located in the heart of downtown Portland and offers all the services and amenities of a full service hotel. We embody that unique vibe th ...
-
Front Desk Agent/Staff Member
4 days ago
PDK Hotel Group Portland, United States Full timeJob Summary: · We are seeking enthusiastic and customer-focused individuals to join our hotel team as Front Desk Agents/Staff Members at Holiday Inn. As a Front Desk Agent, you will play a crucial role in ensuring our guests have a personal and wonderful experience during their s ...
-
Overnight Front Desk Agent
6 days ago
Hyatt Portland, United States Full time: · WE ARE LOOKING FOR A Full-time oVERNIGHT FRONT DESK AGENT / NIGHT AUDITOR · The hourly rate for this role is $21.25 $1.00 overnight differential · WHAT IS EXPECTED OF ME IN THIS ROLE? · We have an exciting opportunity within our Front Office as an Overnight Guest Experience H ...
-
Front Desk Agent
2 weeks ago
Sage Hospitality Group, LLC Portland, United StatesFront Desk Agent responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel informa Front Desk, Agent, High Schoo ...
-
Front Desk Agent
3 weeks ago
Hotel Lucia Portland, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Portland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
6 days ago
Canterbury Hotel Group Portland, United States Full time**Front desk evening shift 3 pm-11 pm** · JOIN OUR TEAM · We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reserv ...
-
Front Desk Agent
2 weeks ago
Moxy Portland Downtown Portland, United States Full timeMoxy is the newest bold + distinctive lifestyle hotel in Downtown Portland. To revolutionize the category requires a lot of moxie. We are in search of a fabulous Front Desk Agent. If you are astute enough to balance the books and roll the day while still fulfilling the obligation ...
-
Front Desk Agent
2 weeks ago
Sage Hospitality Group Portland, United States Paid WorkWhy us? · We are looking for a new Front Desk Agent for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around i ...
-
Front Desk Agent- PM Shifts
1 week ago
Hotel Lucia Portland, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality Portland, United StatesWhy us?: · The Courtyard Portland City Center is a unique downtown Portland hotel. Not your typical Courtyard Our 256 room, high rise hotel is located in the heart of downtown Portland and offers all the services and amenities of a full service hotel. We embody that unique vibe ...
-
Front Desk Agent
3 weeks ago
CSM Corporation Lake Oswego, United StatesJob Duties: Anticipates and responds to guests in a friendly and positive manner Responsible for providing the highest level of service Process check-ins and check-outs, verify billing, create reservations, and process special requests Assists guests Front Desk, Agent, Property M ...
Front Desk Agent - Portland, United States - Pyramid Global Hospitality
Description
PropertyAbout Us
At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great companyLocation Description
Overview
Come be a part of something bigger Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home.
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests.
While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
High School diploma or equivalent required and a minimum of one year guest service experience and/or training; or equivalent combination of education and experience.