- Lead discovery sessions with internal clients to understand and document their detailed needs
- Develop requirements / user stories to identify fit-for-purpose solutions
- Apply process modelling standards to map current and future state process flows (when applicable)
- Support data analysis with client to ensure full utilization of solutions and troubleshoot production issues
- Manage work intake requests on behalf of clients
- Draft test cases in-line with requirements and user stories, and agree with user-base
- Collaborate with users while in production and ensure all defects are addressed with appropriate retesting
- Capture metric improvement and benefit realization
- Schedule regular engagement with user base and partner closely with Product Owners to improve products based off user feedback and experience
- Ensure deployed products are being fully utilized by user-base to maximize value
- Establish and continue to mature a benefit tracking and realization mechanism
- Clearly present and showcase analysis, proposals, and/or completed work by the team
- 10+ years of experience, preferably in Corporate and Investment products and processes
- Finance experience is a plus
- Excellent management of global teams driving process standardization, including end-to-end process documentation, governance and insights
- Demonstrate a commitment to quality and strict attention to detail
- Collaborative attitude and able to work with technology and business partners to ensure efficient and effective delivery
- Quick learner with an analytical and flexible thinking style
- Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams
- Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
- Excellent MS PowerPoint / presentation creation skills
- Bachelors degree, Masters preferred
-
Enterprise Technical Support Associate
1 week ago
Norwegian Cruise Line Holdings Ltd. Miami, United StatesJOB SUMMARY: Responsible for providing 1st level support for the enterprise regarding desktops, laptops, wireless devices (phones, tablets), voice over IP telephony, remote connectivity. Assist with the configuring, testing, installation of new software. · DUTIES & RESPONSIBILITI ...
-
Freelance In-Person Event Host, Miami, FL
3 weeks ago
Visit Miami, United Statesis looking for a passionate and ambitious Freelance In-Person Event Host, in Miami, FL to join our Content team on a contract basis. The Event Host will facilitate interactive social impact experiences for our corporate partner on location for in-person event(s). This is an oppor ...
-
Business Development Director
3 weeks ago
IGS I Integral Group Solution Miami, United StatesBusiness Development Director – HCM Enterprise Accounts · Integral Group Solution is an innovative and foremost company committed to delivering and marketing assistance services for the mass consumer market. We specialize in developing business models centered around services th ...
-
Product Support Engineer
2 weeks ago
Claroty Miami, United StatesClaroty empowers the world's largest enterprises to secure their cyber-physical systems across industrial (OT), healthcare (IoMT), and enterprise (IoT) environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers' existing infrastructure to ...
-
Workday Sr. HRIT Operations Manager
1 week ago
Planet Technology Miami, United StatesPlanet Technology has a great Direct Hire/Perm opportunity for a Workday Senior HR IT Operations Manager. Preferred hybrid locations: Miami FL, Dallas TX, or Bentonville AR. Relocation package available. Only USC or GC Holders should apply. · Role Description/Responsibilities: · ...
-
Cloud Platform Engineer
2 weeks ago
World Fuel Services Miami, United StatesAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinkin ...
-
Account Manager
3 weeks ago
goTRG Miami, United StatesPosition: Enterprise Program Manager · Are you performance-driven and want to make a tangible impact? · Are you looking for professional growth opportunities and a chance to build a career? · Are you a problem solver who loves a good challenge? · Do you want to change the world o ...
-
Sr. Enterprise Application Architect
1 week ago
Request Technology, LLC Miami, United States***Hybrid, 3 days onsite, 2 days remote*** · ***We are unable to sponsor as this is a permanent full-time role*** · A prestigious company is looking for a Sr. Enterprise Application Architect. This architect will focus on enterprise architecture of applications such as Microsoft ...
-
sr. cloud network security engineer
3 weeks ago
INSPYR Solutions Miami, United StatesTitle: (Senior Network SECURITY Engineer/Architect) · Location: Miami FL · Duration: (Perm) - Hybrid 3 days onsite · Compensation: ($110,000-$125,000) · Work Requirements: US Citizens, GC Holders or Authorized to Work in the U.S. · The client is open to assisting with relocation ...
-
Service Desk Associate
3 weeks ago
Infinity Consulting Solutions Miami, United StatesWe have partnered with our client in their search for a Service Desk Associate. · This team member will provide high-quality white glove service to ensure thatIT systems and equipment issues are resolved in a timely manner to keep our team productive. This associate will work on ...
-
Contact Center Architect
2 days ago
Synergy Business Consulting, Inc. Miami, United StatesTop Skills · Large enterprise contact centers: 10+ years experience preferred · Cloud: migration to cloud · Scripting experience, automation: Python, Powershell, · Cisco Call Manager a big plus · Projects · Migration to cloud · Enhancement of contact center, don't need to be a de ...
-
Chicken Guy
4 days ago
Bertucci's Miami, United StatesJob Description · POSITION SUMMARY: The Expo is responsible for monitoring orders and their flow from the cashiers to the line cooks and then to the food runners. This position is responsible for gathering all items on the check from the culinary team once they are prepared, ensu ...
-
Product Owner
3 weeks ago
Norwegian Cruise Line Holdings Ltd. Miami, United StatesBASIC PURPOSE: Responsible for turning Enterprise Data Management roadmap into specific scope / features and for organizing those items into a backlog for their team. Create a clear understanding of the business objectives by analyzing available data, experimenting as required, t ...
-
Lead .NET Developer
3 weeks ago
AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc5000 company Miami, United StatesLead Application Developer · An accomplished Lead Application Developer with over 10 years of enterprise-level expertise in crafting cutting-edge solutions. This role is a unique opportunity that goes beyond technical prowess, placing a strong emphasis on leadership to guide deve ...
-
Sr Director, Enterprise Architecture
2 weeks ago
Restaurant Brands International Miami, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's m ...
-
Senior Account Manager
3 weeks ago
Benjamin Douglas Miami, United StatesThe home care space is a multibillion dollar industry that has grown explosively since Covid arrived; baby boomers are getting old enough to need care, and most Americans prefer to keep their parents in their homes vs. sending them to senior facilities. We seek a highly motivated ...
-
MuleSoft & Salesforce Developer
2 weeks ago
Crescent Digital - Salesforce Partner Miami, United StatesAs a premier Salesforce Crest Partner, we empower businesses to unleash the full potential of the Salesforce platform. Join our dynamic team and lead the charge in fresh, greenfield implementations that are free from technical debt. We offer the ideal platform for you to elevate ...
-
Branch Sales Manager
2 weeks ago
Watsco Miami, United StatesJob Description · CE Florida currently has an exciting Branch Sales Manager opportunity at our South Miami, FL location. · Company Website: · SUMMARY · The Branch Sales Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. ...
-
Digital Experience Business Enablement Manager
3 weeks ago
Norwegian Cruise Line Holdings Ltd. Miami, United StatesBASIC PURPOSE: Responsible for overseeing and managing the launch of digital experiences across NCLH's organization and fleet of ships. Drive change management efforts, collaborating closely with shipboard and shoreside stakeholder to facilitate smooth transitions, and strong pro ...
-
PM&R Medical Director DMEPOS
3 weeks ago
Optum Miami, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel ...
SVP Enterprise Excellence - Miami, United States - Hispanic Technology Executive Council
Description
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply
Our people make all the difference in our success.
Enterprise Excellence (EE) is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying and driving alignment and progress against a firm-wide framework that reduces operational risk, standardizes workforce optimization and improves process health.
Enterprise Excellence offers frameworks, data insight, and efficiency-enabling products that are available to deploy across the enterprise.
The Engagement team within EE is a conduit between the internal user/Ops and Function Managers, and the EE Product Owners and Execution Team. The Engagement team will develop new relationships and partnerships, as well as maintain existing ones, with a clear goal of identifying and delivering fit-for-purpose solutions to address process reengineering needs.
Responsibilities:
Qualifications:
Education:
Job Family Group:
Technology
Job Family:
Business Analysis / Client Services
Time Type:
Full time
Primary Location:
Miami Florida United States
Primary Location Full Time Salary Range:
$134, $202,440.00In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
May 08, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the .
View the Pay Transparency Posting