- as a key player in the implementation or management of programs, including coordinating the launch of new processes or problem solving with goTRG teammates and the client.
- with client operations for pallet movement and staging, as well as working collaboratively with the client to forecast volume to be diverted to goTRG disposition.
- R1 to procure the correct data and manipulate said data in tools such as Excel and PowerBI.
- closely with enterprise retail clients on reporting, weekly/monthly/quarterly/annual reviews, and on day-to-day problem solving.
- financial performance of each individual program and target actions with goTRG teammates and the client to improve profitability.
- cross-departmentally and collaboratively to solve problems related to these programs.
- task management software to handle projects and day to day tasks assigned by clients or internal teammates and management.
- communication skills and a demonstrated significant proficiency for Excel are mandatory
- verbal and written communication skills
- interpersonal, negotiation, and conflict resolution skills
- organizational skills and attention to detail
- to act with integrity, professionalism, and confidentiality
- with Microsoft Office Suite or related software
- goTRG's company values: Team, Innovation, Partnership, and Sustainability
- time management and project management skills
- initiative
- to think creatively and problem solve when faced with new challenges
- to work independently, multi-task, and deliver quality work in an efficient manner
- to manage competing priorities
- to succeed in a team environment
Account Manager - Miami, United States - goTRG
Description
Position: Enterprise Program Manager
Are you performance-driven and want to make a tangible impact?
Are you looking for professional growth opportunities and a chance to build a career?
Are you a problem solver who loves a good challenge?
Do you want to change the world one retail return at a time?
Our mission at goTRG is to solve the $700 billion problem of returns by increasing profits from returns and decreasing the environmental impact. We make it easy for retailers, manufacturers, vendors, and 3PLs to handle every item from the point of return to final disposition. We are the only company that manages the entire reverse logistics process end-to-end.
Our company is vertically integrated with SaaS, Supply Chain, and ReCommerce business units, working under one roof to make the most impact for our clients. By joining our team, you'll be a part of:
• SaaS that eliminates human biases from returns decisions and connects to every part of the retail ecosystem from the point of sale to supply chain to ReCommerce.
• Best-in-Class Reverse Supply Chain services.
• ReCommerce Services that list across 20+ high demand marketplaces.
Over the past decade, goTRG has experienced aggressive growth, and we are actively seeking qualified and passionate teammates in every functional area to help us solve returns. Come join our family that works hard, knows how to have fun, and stands firmly by their values of sustainability, innovation, teamwork, and partnership.
Position Summary:
goTRG is looking for a team oriented, driven, and energetic Program Manager. The Program Manager will work with the Enterprise Account Manager to complete operational requirements related to specific goTRG programs with the client. This role will be responsible for ensuring the success of various client programs, including but not limited to: production, yields, forecasting, sell through, recovery, channel adherence, and financial modeling. The role also provides support for additional client programs that require a strong knowledge of both inventory and warehouse management systems and related work processes. Additionally, this role will include customer relationship management and reporting requirements.
Primary Responsibilities/Essential Functions:
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
Qualifications: