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    Behavioral Health Administrative Specialist - Honolulu, United States - Hawaii Health & Harm Reduction Center

    Hawaii Health & Harm Reduction Center
    Hawaii Health & Harm Reduction Center Honolulu, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Hawai'i Health & Harm Reduction Center (HHHRC) provides harm reduction-focused services to marginalized populations in Hawai'i, including people living with and/or affected by HIV, hepatitis, substance use, homelessness, and the transgender, LGBQ, and the Native Hawaiian communities. HHHRC bridges gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment. We foster health, wellness, and systemic change in Hawai'i and the Pacific through outreach, care services, advocacy, training, prevention, education, and capacity building.

    SUMMARY OF POSITION

    The Behavioral Health Administrative Specialist will provide support in ensuring efficient operation of the Behavioral Health Department. This position will assist with administrative projects such as data entry, maintenance of client records, generating of client and program reports, and other day-to-day office related tasks.

    This is a permanent, full-time, non-exempt, hourly position with HHHRC located in Honolulu, Hawaiʻi. Expected hours of work are generally between 8:30am and 5:00pm, Monday through Friday, with some evening and weekend attendance for required events. Salary is commensurate with experience.

    REPORTING RELATIONSHIP:

    Reports to: Behavioral Health Programs Manager

    Supervises: N/A

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    • Assist the BH Director and Community Research Coordinator on client and data projects.
    • Prepare and complete client charts on intake and readmission.
    • Run quality assurance checks on client documentation to ensure compliance with funding guidelines and eligibility requirements.
    • Assist with inputting client data and documentation into the agency's electronic databases.
    • Coordinate data flow between agency's database as needed.
    • Assist with insurance claims for Behavioral Health Department.
    • Conduct quality assurance checks on data to ensure accuracy and eliminate deficiencies or errors.
    • Assist with the collection and compiling of statistical data.
    • Build and/or maintain various agency tracking spreadsheets.
    • Assist with the coordination and support of on-site audits conducted by third parties.
    • Perform administrative duties such as filing, typing, scanning, copying, binding, scanning, etc.
    • Maintain client records.
    • Perform additional duties as needed and assigned. Duties are subject to change.

    GENERAL RESPONSIBILITIES:

    • Contribute to a safe, creative, enthusiastic, and cooperative working environment for all.
    • Work as a team with other staff and support team members.
    • Participate in agency committees.
    • Maintain appropriate professional and ethical standards while serving as a representative of HHHRC.
    • Observe and comply with all rules and regulations – such as HHHRC Code of Conduct, Drug- Free Workplace – and other administrative policies of HHHRC.
    • Abide by all policies and procedures of the HHHRC Health & Safety Program and the Quality Management Program.
    • Comply with HHHRC confidentiality policy, HIPAA requirements, cultural competencies, and rights to persons served, as well as CARF standards.
    • Demonstrate steadfast understanding of, and commitment to, the Mission, Vision, and Values of HHHRC.

    WORKING CONDITIONS/PHYSICAL DEMANDS:

    • Office environment: indoors, air conditioned.
    • Telework capacity.
    • Long hours sitting using office equipment and computers, which can cause muscle strain.
    • Regular use of computer keyboards, telephone, and operating office equipment.
    • Essential physical activities: standing, sitting, walking, finger dexterity, eye-hand coordination, seeing, hearing, speaking, and frequent gripping of an object.
    • Occasional physical activities: stooping, bending, squatting, twisting body, and lifting.
    • Occasional lifting of supplies and equipment (up to 25 pounds).

    REQUIRED QUALIFICATIONS:

    Knowledge/Skills/Abilities:

    • Proficient verbal and written communication skills, in English.
    • Strong computer skills, including Microsoft Office (Word, Excel, Access, Outlook, SharePoint, PowerPoint, etc.), and databases.
    • Excellent interpersonal, written, and verbal communication skills.
    • Ability to handle sensitive or confidential information with discretion and maintain client confidentiality at all times.
    • Strong organizational skills and attention to detail, with the ability to maintain accurate, concise records.
    • Excellent time management skills and ability to work under tight deadlines.
    • Demonstrated ability to work productively, both independently and as part of a team.
    • Non-judgmental attitude and the ability to respect the knowledge, actions, and feelings of others.
    • Ability to work well and thrive professionally in an atmosphere of significant diversity, working with marginalized populations.

    Education/Experience:

    • High School Diploma/GED.
    • Two (2) or more years of relevant administrative and/or data entry experience.

    PREFERRED QUALIFICATIONS:

    • Bachelor's degree.
    • Extensive knowledge of HIV/AIDS and human sexuality, as well as culturally appropriate educational and outreach strategies directed at the target population.
    • Extensive knowledge of sexual health and harm reduction practices to reduce the individual risk of HIV/STI transmission.
    • Knowledge of core public health competencies.

    REQUIRED WORK CARDS/CERTIFICATIONS:

    • Valid Hawaii Driver's License and clean Driver's Abstract.
    • COVID-19 Vaccination (Recommended)
    • TB Clearance
    • Hep B Clearance and/or Vaccination
    • Must pass Center for Medicare/Medicaid Services eligibility screening.

    Hawaiʻi Health & Harm Reduction Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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