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    Lead Clinical Assistant - Santa Monica, CA, United States - Tia

    Tia
    Tia Santa Monica, CA, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Schedule:
    Monday - Friday 7:30am-4:00pm
    Location - Tia Santa Monica, 1417 2nd St Unit D, Santa Monica, CA 90401

    As one of Tia's Lead Clinical Assistant, you will coordinate the Front Desk Associates & Medical Assistants as they perform their tasks and enable a smooth clinic workflow on a day by day basis.

    You will be expected to perform the Front Desk Associate and/or & Medical Assistant duties when needed. You're expected to anticipate staff and patient requirements and actively pursue solutions or interventions.
    Maintain a 360 view of the clinic
    work with Clinic Manager to ensure schedules are effective, efficient, & meet clinic needs
    Conduct a 15-minute live daily huddle or e-huddle to communicate the daily game plan.
    Implement coaching for all Medical Assistants & Front Desk Associates and assist in their training
    Maintains patient confidentiality following all HIPAA policies and procedures
    Communicates in a timely and professional manner with patients and other members of the care team at all times ensuring clinic patient flow is progressive
    Follows all medication policies and procedures for labeling, storing, and use
    Knows surgical and diagnostic office procedures
    Purges all expired medications and office supplies

    Spearhead all administrative duties varying from scanning and uploading patient medical health information, documentation upkeep of clinic operations such as Inventory, Mail assortment, facilities, Accuracy in DrChrono Appointments, etc.

    Basic housekeeping to ensure communal areas are stocked, cleanly, and maintained.
    Communication with facilities team & vendors to schedule any on-site work
    Surgical equipment sterilization
    Maintains an appropriate level of office supplies and medical forms at workstation
    Reviews clinic inbox in Tia MD
    Supports Provider with U.A CX, HCG, glucose testing
    Through cross-functional collaboration, can execute ad-hoc projects as needed and meet deadlines.

    Undertake additional ad-hoc projects to help with clinic operations varying from research, product sourcing, G-Suite Documentation of processes, miscellaneous errands, and facilitation of team meetings and training.

    Minimum 2-3 years of healthcare experience, which includes three years of healthcare with multiple provider offices
    manage stress as it relates to essential job functions.

    The employee must frequently lift to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.

    You're willing to work nights & weekends, if needed

    Tia requires that Medical Assistants complete credentialing with specified payors and that you authorize Tia to complete this credentialing through our preferred vendors.

    We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients.

    We strongly encourage people of color and members of the LGBTQ+ community to apply.
    If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us
    Per California Pay Transparency Laws (as of Nov 1, 2022), please see below for the compensation range for a

    Medical Assistant:
    $Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women's healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia's "Whole Woman, Whole Life" care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women's health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

    Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women.

    We'll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives - from puberty to menopause.

    Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

    We're building a world class team to reimagine women's healthcare.

    We're an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women.

    We're united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

    Tia is building a culture of excellence — in people, process and product. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration
    Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others
    Benefits (Clinic)

    Comprehensive Health Coverage:
    Full-time employees receive medical, dental, and vision benefits, along with access to additional support for infertility services.

    Financial Flexibility:
    Take advantage of Health Spending Account, Flexible Spending Account, and Dependent Care Spending Account options.

    Emotional Well-being Support: Access Ginger+ (Headspace+) for Emotional Health Coaching and 8 Virtual Therapy Sessions for both you and eligible dependents aged 13 and above.


    Retirement Planning:
    Participate in our 401k program (no matching currently) to secure your financial future.

    Furthermore, excellence reflects the "bigness" and the "boldness" of Tia's mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

    Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent.

    Reaching this goal is not an overnight pursuit or a "one and done." Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve.

    "
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