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Customer Service Representative
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Customer Service Representative
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customer service representative
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Customer Service Representative
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Syncreon America, Inc. Palmetto, United StatesOwning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLAs. Strong focus on communication and ensuring that any systems/operational issues impacting custo Customer Service Representativ ...
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customer service representative
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Family Dollar Palmetto, United StatesFamily Dollar - 9145B ROOSEVELT BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
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Member Service Representative
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Navy Federal Credit Union Fayetteville, United States Part timeOverview · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit car ...
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Member Service Representative
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Navy Federal Credit Union Fayetteville, United States Full timeOverview · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit car ...
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Customer Service Representative
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MAU Workforce Solutions Newnan, United StatesStart your new career as a Customer Service Representative with MAU at our client in Newnan, GA. As a Customer Service Representative, you will assume responsibility for assisting customers, providing information as it pertains to product, placing orders, and maintaining and ship ...
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Customer Service Representative
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customer service representative
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Customer Service Representative
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Selectek Newnan, United StatesSelectek has an opening for a Customer Service Representative in Newnan, GA. · Required: · 5+ years of previous experience in a similar position · Bachelor's Degree is highly preferred but not mandatory · Experience with ERP management software · Strong organizational and people ...
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customer service representative
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Family Dollar Newnan, United StatesFamily Dollar - 159 TEMPLE AVE STE A [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
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Membership Service Representative
Found in: Lensa US 4 C2 - 1 day ago
YMCA Of Metro Atlanta Newnan, United StatesAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
Patient Service Representative - Peachtree City, United States - Ankle and Foot Centers
Found in: Lensa US 4 C2 - 2 hours ago
Description
Patient Service Representative
Job Type Full-time Description **Position:** Patient Service Representative
**Classification:** Non-Exempt
**Department:** Front Desk
**Reports To:** Front Desk Clinical Coordinator
**Pay Rate:** $16-$17 Hourly
**SUMMARY/OBJECTIVE**
The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of Georgia, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the companys mission, vision and values.
**ESSENTIAL FUNCTIONS**
Greet all patients and visitors with a smile
Enter and update as needed, patient demographics and information within Epic
Complete insurance verifications for all patients
Exhibit excellent communication skills over the telephone and in-person
Create correspondences, reports, memos and forms as requested by physicians and/or administration
Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information
Check patients in and out in a timely and professional manner
Collect co-payments, deductibles, co-insurance and back balances for all services at check-in
Demonstrate excellent customer service skills in all interactions
Work as a team with all departments within the company
Print new patient documents and forms as-needed
Maintain inventory and submit front office supply order to administration
Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times
Copy medical documents as requested following the proper procedures
Distribute mail, faxes and routine correspondences
Complete bank deposits as-needed
Submit accurate End-of-Day (EOD)
When checking out patients, ensure all balances owed is collected and patient is charged for any DME or services rendered
Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations
Additional job related duties or projects as needed
**COMPETENCIES**
Effective communication skills
Teamwork oriented
Initiative
Proficient computer skills
Ethical conduct
Proficient typing skills
**SUPERVISORY RESPONSIBILITY**
This position has no supervisory responsibilities.
**WORK ENVIRONMENT**
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**PHYSICAL DEMANDS**
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly to talk and listen. This is largely a sedentary role; however, there may be times of standing. Some bending, lifting of 5 to 10 lbs and routine computer usage.
**POSITION TYPE AND EXPECTED HOURS**
This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.
**TRAVEL**
Moderate to frequent travel required based on the company needs and as job duties demand.
REQUIRED EDUCATION AND EXPERIENCE
High School diploma or equivalent
PREFERRED EDUCATION AND EXPERIENCE
Two to four years of experience in the health care industry
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status
