- Notate client accounts in CRM with accurate and complete information to ensure exceptional
- communication between employees and departments
- Professionally handle incoming client requests and make monthly follow-up calls
- Proactively address client needs via various communication channels
- Complete outbound calls and annotate tasks
- Communicate thorough understanding of company products and consumer debt relief options to clients as necessary
- Utilize Customer Relationship Management system (CRM) to assign and complete tasks
- Other duties as required to support department operations
- High School Diploma or GED (required)
- 3 years of Collections (Call Center) * Required
- Empathy and willingness to assist clients throughout their financial hardship
- Problem solver with the ability to multitask using judgment and decision-making skills
- Talent to compete in a fast-paced, high-energy environment
- A stellar work ethic including a record of punctuality and good attendance
- Proficiency in Microsoft Office, SharePoint and client service software, database, and tools
- Bilingual (Spanish) is a plus
- Hours 10 am - 7 pm
- 401K
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance - employer paid
- Basic Life insurance - employer paid
- Paid Time Off
- Paid holidays
- Employee referral program
- Free onsite gym
- 401K
- Health insurance
- Dental insurance
- Vision insurance
- Short- & long-term disability insurance
- Life insurance
- Paid Time Off
- Paid holidays
- Employee referral program
- Free on-site gym
- Ergonomical desk
-
Collections Agent/ Customer Service Rep
2 weeks ago
DebtBlue Rowlett, United StatesDebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial futur ...
-
Marketing Service Rep
2 weeks ago
Health Care Service Corporation Richardson, United StatesAt HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. · Come join us and be part of a purpo ...
-
Customer Service Rep I
3 days ago
PennyMac Financial Services, Inc. Plano, United StatesCustomer Service Rep I Requisition ID Location US-TX-Plano Position Type Regular Category Customer Service Education High School Diploma/ GED Years of Experience 0 salary $36,000 - $45,000 PENNYMAC Pennymac (NYSE: PFSI) is a specialty financ Customer Service, Service, Benefits, T ...
-
Customer Service Rep
3 days ago
CornerStone Staffing Dallas, United States TempToFTAre you a Spanish Bilingual Customer Service Representative that loves to work in a family feel environment interested in a career opportunity? Talk to a recruiter today about this opportunity · Job Title: Bilingual Inbound Customer Service Rep · Location: Farmers Branch, TX ...
-
Customer Service Rep
1 week ago
Fpshealthcare Plano, United States**Nurse Residency Program** · Create healthier tomorrows and start your career as a Nurse Resident at HCA Healthcare · There are many reasons HCA Healthcare is an employer of choice. We foster an environment of personal and professional growth, while supporting our nurses as th ...
-
Bilingual Customer Service Rep I
1 day ago
PennyMac Financial Services, Inc. Plano, United StatesBilingual Customer Service Rep I - (Spanish/ English) Requisition ID Location US-TX-Plano Position Type Regular Category Customer Service Education High School Diploma/ GED Years of Experience 0 salary $36,000 - $45,000 PENNYMAC Pennymac (NY Customer Service, Spanish, Bilingual, ...
-
Customer Service Rep
3 weeks ago
CornerStone Staffing Southlake, United States TempToFTAre you a Highly Motivated Self-Starter that has great organizational skills? · If so, please call CornerStone Staffing today to be part of an amazing company that is growing fast in the North Fort Worth. · Job Title: Customer Service Rep · Location: Southlake, TX ( Remote a ...
-
Customer Service Rep
2 weeks ago
SBM Management Services Irving, United States Full timeCustomer Service Rep · Operations Frontline Jobs Westlake, Texas Dallas, Texas Fort Worth, Texas Irving, Texas Arlington, Texas Euless, Texas Grapevine, Texas · Description · Position at SBM Management SBM is currently looking to hire a Customer Service Representative (CSR) to ...
-
Customer Service Rep
4 weeks ago
Infinite Electronics International, Inc Lewisville, United StatesPosition Description: · Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior ser ...
-
Medical Assistant/Patient Service Rep
1 week ago
Methodist Health System Richardson, United StatesHours of Work : · 40 · Days Of Week : · 5 M T W TH F · Work Shift : · Job Description : · Your Job: · The Medical Assistant works under the general direction of the Physician or Nurse. You will provide healthcare to individuals and families as instructed by the physician. The MA ...
-
Bilingual Benefits Customer Service Rep
6 days ago
Kelly Services, Inc. Richardson, United States#x 2022; Quickly build rapport and respond to Spanish speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and Customer Service, Bilingual, ...
-
Customer Service Rep
3 weeks ago
CornerStone Staffing Irving, United States TempDo you have experience working with customers, handling heavy inbound calls, and working in the medical field? CornerStone Staffing is seeking candidates that will assist with schedule refills, patient updates, and healthcare assistance. · If you have this experience, APPLY TODA ...
-
Banking Customer Service Rep
2 weeks ago
CornerStone Staffing Dallas, United States TempCornerStone Staffing has partnered with a local financial Institution and is seeking a Banking Customer Service Rep. If you have previous banking experience and love supporting a team we want to hear from you APPLY TODAY to start a CAREER · Job Title: Banking Customer Service Rep ...
-
CUSTOMER SERVICES REP
2 days ago
Regis Corporation Irving, United StatesJoin the largest suppliers of tile and natural stone in the United States and watch your career stand out with Regis corporation. · Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a ...
-
Customer Service Rep
1 day ago
Liquid Environmental Solutions Irving, United States** Customer Service Rep.** · **Job Category****:** Customer Solutions **Requisition Number****:** CUSTO01471 Showing 1 location **Job Details** · **Description** · **ESSENTIAL DUTIES AND RESPONSIBILITIES:** · Manage daily customer communications (inbound and outbound calls/em ...
-
Customer Service Rep
1 week ago
Recovery Monitoring Solutions LLC Dallas, United StatesJob Description · Job DescriptionRecovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX. · BILLINGUAL (ENGLISH/SPANISH) STONRONGLY PREFRRED · POSITION SUMMARYA Customer Service Representative is resp ...
-
Customer Service Reps
3 weeks ago
CornerStone Staffing Southlake, United StatesJob Description · Job DescriptionAre you a Highly Motivated Self-Starter that has great organizational skills? · If so, please call CornerStone Staffing today to be part of an amazing company that is growing fast in the North Fort Worth. · Job Title: Customer Service Rep · Locati ...
-
Customer Service Rep
4 weeks ago
Babich & Assoc. Irving, United StatesJob Description · Job DescriptionExperience: The ideal sales support specialist is experienced in a fast-paced, multi-tasking role, has excellent communication skills · both by phone and email, brings excellent and accurate data-entry skills, is flexible with change and capable o ...
-
Customer Service Rep
1 week ago
PDQ STAFFING Euless, United StatesJob Description · Job DescriptionWe are seeking a Customer Service Representative in the Euless, TX area for one of America's fastest-growing wholesale distributors of the highest quality SPC, WPC, laminate and LVP waterproof flooring . The ideal candidate will have a passion for ...
-
Remote Customer Service Rep
4 days ago
PeopleShare Dallas, United States TemporaryPeopleShare is looking for Customer Service Representatives in the state of Texas FULLY REMOTE · BEFORE YOU APPLY: If you're committed to obtaining a state license AT NO COST TO YOU, this is the job for you (this allows you to be eligible for commission) · Job Details for a Cus ...
Collections Agent/ Customer Service Rep - Richardson, United States - DebtBlue
Description
Job Description
Job DescriptionDebtBlue, LLC is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial future. We are committed to serving with integrity, excellence, compassion, and a smile. If you share these same philosophies, become a DebtBluer today
Job Summary: DebtBlue is seeking a Collections Agent/Customer Service Rep who is the primary source of contact for clients enrolled in our debt settlement program. The ideal candidate will motivate clients to graduate (complete the program) by listening to their needs and providing them with a positive experience. CSS resolve simple to complex client inquiries in a professional and courteous manner using detailed knowledge of program, systems, applications, and problem solving-decision making skills while adhering to company guidelines and Debt Blue Core Values. The Client Success Specialist I will report to Client Success Manager.
What you'll do:
What we are looking for:
What we offer:
Benefits:
What is it like working for DebtBlue?
The culture of this company is amazing. The people here are very friendly and always willing to help. They are also open to new ideas for improving processes. As a member of the team, you will have plenty of opportunities for growth and flexible schedules. We encourage our employees to speak up and share their ideas, opinions, and feedback.
Ready to join our team?
If this job seems like a good fit for you, we would be happy to discuss it with you Please take a few minutes to complete our brief online application. We will get in touch with you afterwards to provide more information regarding the position and the subsequent steps.
Learn more about DebtBlue, our services and what we have to offer by reviewing the following links:
Company's Website:
Informational Videos:
Facebook:
LinkedIn:
Testimonials and Trustpilot Reviews:
***Nationally recognized TV ads as seen on Fox News, MSNBC, and other major networks***
AAP/EEO Statement
DebtBlue, LLC is an equal opportunity employer. DebtBlue considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, genetic information (GINA), age, disability, marital status or veteran status, or any other legally protected status. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.
Job Posted by ApplicantPro