- Uncapped Pay Potential
- Manage incoming calls from customers
- Schedule and manage customer estimates
- Identify and assess customers needs to achieve full satisfaction of work provided
- Manage customer and technician schedules
- Renew and manage maintenance agreements
- Build relationships with customers and provide top-level service and support
- Maintain accurate and detailed records of customer needs, requests, and tasks performed
- Appropriately handle and de-escalate customer complaints and concerns
- 1-5 years of call center or customer support experience preferred
- Valid drivers license with clean motor vehicle record
- Experience with MS Office products preferred
- Experience with Service Titan preferred
- LOCATION: Reliably commute or planning to relocate before starting work (Required)
- Call Center or Customer Support (1+ year required)
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Customer Service Representative - Oklahoma City, United States - Air Comfort Solutions OKC
Description
Overview:
Looking to TRADE UP to a better opportunity? Air Comfort Solutions OKCis looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions.
Why join our team:
We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
What you will do:
Who you are:
Who we are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees?and welcome you to the family through on-going training and unmatched rewards.
If this sounds like the perfect opportunity for you, dont wait Apply today
We are an Equal Employment Opportunity Employer
Job Type: Sesonal
Salary: $ $18.00/hr
Ability to commute/relocate:
Experience:
Work Location: In person