Jobs
>
Raleigh

    Customer Support Representative - Raleigh, United States - Extron Inc

    Default job background
    Description

    CUSTOMER SUPPORT REPRESENTATIVE

    Company Overview

    Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth. Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio

    Position Overview

    Serving as the initial point of contact for Extron partners and end users needing audio visual sales/technical support via phone, email, and web requests. Performs problem solving support through diagnostic techniques and/or pertinent questions to determine an appropriate solution based on the customer's needs to include Extron product recommendations.

    Qualified Candidates will have:

    • 3 years of experience in a helpdesk support environment.
    • Professional, high energy, communication skills (written and verbal).
    • Proven track record of answering high volume calls, providing customer support or inside sales for technology products or electronics.
    • Ability to respond to customer inquiries through troubleshooting techniques in processes and technical product applications.
    • Desire to build customer relationships.
    • Technical, Organizational, and Logical aptitudes are preferred.
    • Strong attention to detail, highly organized, and computer literate.
    • Ability to work well in a fast-paced professional office environment


  • WorkSmart Raleigh, United States

    · The Account Support Representative position supports the Client Success team throughout the sales cycle and plays an integral role in delivering excellent customer service through preparing fast and accurate service plan contract quotes. This role will have direct communicatio ...


  • Groove Technology Solutions Raleigh, United States

    We are seeking a Technical Support Representative to join our Customer Support Team. This person will be responsible for working over the phone with our customers to troubleshoot wired and wireless networking equipment. At times you will be required to configure and test equipmen ...


  • TEKsystems Raleigh, United States Contract

    NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES · Schedule: Monday- Friday 9AM-6PM EST · **Equipment is provided · Skills & Qualifications: · Previous call center experience in a tech environment is a MUST · Background in customer support (inbound call handling and t ...


  • WakeMed Raleigh, United States

    The HR Representative performs administrative duties related to the Talent and Acquisition and Employment functions within Human Resources. Responsible for accurate high volume data entry related to pre-employment activities and new hire processing i Talent, Representative, Suppo ...


  • State of North Carolina Raleigh, United States

    This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more ...


  • CornerStone Staffing Cary, United States Temp

    CornerStone Staffing is hiring for 2 Healthcare Customer Support Reps in Cary, NC · Ideal candidate has familiarity with Heavy inbound calls, schedule refills, patients needing status updates, etc. · Work for one of the largest independent specialty pharmacies that special ...


  • Scientific Calibration Inc. Cary, United States

    Job Description · Job DescriptionJob Summary · We are seeking a dedicated and skilled Technical Support Representative to join our team. In this role, you will provide essential technical support and troubleshooting for customers' equipment, manage and document repair processes, ...


  • Skill Struck Cary, United States Full time

    Job Description · Job DescriptionSkill Struck empowers educators and schools by offering computer science education at every grade level. We make coding engaging and accessible to all student demographics, especially under-represented groups in tech. · Our mission is to inspire c ...


  • Labcorp RTP, United States Full time

    The Client Services Support Representative will provide support of the Molecular Genetics department at CMBP in RTP, NC. This position requires working with several different support groups and becoming familiar with a wide variety of tests performed by the department. The ideal ...


  • Canon USA & Affiliates Cary, United States

    Overview · Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be ...


  • WakeMed Raleigh, United States 103091

    About WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For mor ...


  • SCA Health Raleigh, NC, United States Full time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and hea ...

  • SCA Health

    RN PACU, Part Time

    5 days ago


    SCA Health Raleigh, NC, United States Part time

    Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and hea ...


  • Verona Pharma Raleigh, United States

    Virtual Respiratory Representative, North Central · The Company: · Our mission is to improve the health and quality of life for the millions of people affected by chronic respiratory diseases. We do this principally through the development of our first-in-class molecule, ensife ...


  • STORM INCORP Raleigh, United States Full time

    Benefits:Flexible schedule · Health insurance · Opportunity for advancement · Training & development · We are currently seeking a driven and motivated Sales Representative to join our team. As a Sales Representative, your primary responsibility will be to promote and sell our pro ...


  • BluSky Wilders Grove, United States

    Are you known for setting your mind to something and doing what it takes to get there? Does the opportunity to work for an industry leader appeal to you? We are currently hiring a Business Development Manager to respond to the increasing demand for emergency services and restorat ...


  • Refloor Raleigh, North Carolina, United States Permanent

    In-Home Sales Representative - Flooring · Unleash your sales expertise and say goodbye to the limitations of a 9-5 grind Join the ranks of Refloor, the fastest-growing Flooring Company in America, and embark on a thrilling career where your earning potential knows no bounds. With ...

  • Advance Auto Parts

    Sr. Financial Analyst

    2 weeks ago


    Advance Auto Parts Raleigh, United States

    Job Description · Summary: The Sr. Financial Analyst provides decision support by collecting, analyzing and interpreting data, as well as forecasting business trends to support the overall strategic and operating plans of Advance Auto Parts. These include Customer Acceleration/T ...


  • Ultimate Staffing Raleigh, United States

    Ultimate Staffing is seeking qualified and experienced candidates for a Patient Accounts Representative opportunity in Raleigh · The Patient Accounts Representative is responsible for reviewing all patient correspondence, returning patient phone calls, in a professional and timel ...

  • ifm Efector

    Sales Engineer

    1 day ago


    ifm Efector Raleigh, United States

    The Sales Development Representative is an important role within the sales team for creating new opportunities with prospect companies that are unfamiliar with ifm solutions that can help their business improve. This is an entry-level sales position to develop valuable sales skil ...