- Provide expertise and direction to care coordination and case management programs.
- Lead frontline staff to provide care across the region.
- Oversee operations and integration of programs.
- Assist in strategic leadership to ensure efficient resource utilization.
- Monitor trends and best practices to adjust strategies and programs.
- Collaborate with leaders to ensure seamless member transitions.
- Direct, staff, and organize care programs while improving care quality.
- Implement an effective model of care for members, physicians, and personnel.
- Establish program goals, metrics, and related budgets.
- Develop and implement care coordination policies and procedures.
- Conduct education and competence assessments for staff.
- Participate in committees and projects.
- Collaborate with stakeholders for program effectiveness.
- Perform other assigned duties.
- Minimum five years of clinical experience required.
- Minimum four years of management experience in health plan/hospital/Case Management required.
- Bachelor's degree in nursing, healthcare, or business-related field.
- Licensed Independent Clinical Social Worker (Washington) OR Registered Nurse License (Washington)
- Expertise in case management, discharge planning, and community resources.
- Strong planning, organizing, and interpersonal skills.
- Knowledge of compliance requirements and regulatory agencies.
- Excellent communication, problem-solving, and decision-making skills.
- Customer service orientation and PC skills.
- Ability to work in a Labor/Management Partnership environment.
- Master's degree in nursing, healthcare, or business-related field.
- Case Management Certification.
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Director, Care Coordinator/Case Management - Renton, United States - Kaiser Permanente
![Kaiser Permanente background](https://contents.bebee.com/companies/us/kaiser-permanente/background-BiLv0.png)
Description
Job Title: Care Coordination/Case Management Director
Company: Not Provided
Job Summary:
Responsible for designing, coordinating, managing, and improving care programs at KP Washington region. Programs include Emergency Patient Resources and Options (EPRO), Care Transitions, Referral Coordination, Urgent Care, and Medical Transportation.
Essential Responsibilities:
Basic Qualifications:
Experience:
Education:
License, Certification, Registration: