- Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
- Solves unique and complex operational problems that have a broad impact on the business. Serves in advisory/consultative lead roles.
- Determines and develops appropriate procedures/standards in the absence of guidelines/protocols.
- Conceptualizes well in unstructured or multi-disciplinary environments and has wide latitude for independent action.
- Analyzes large quantities of data and develops reports on the overall performance of business segments; develops metrics to measure various characteristics of the business. Tracks, maintains, and provides current information on the operation's business scorecard.
- Applies basic proficiency in creating easy-to-understand data visualizations that facilitate business decision-making.
- Facilitates meetings, demos, and training sessions with customers, either in person or via video conference. Engages customers to implement new and updated processes.
- Develops extensive relationships within own work unit and cross-functionally within the business unit.
- Under minimal supervision, performs assignments broad in nature. Exercises independent judgment within accepted practices requiring originality and ingenuity; adapts guidelines to achieve desired results.
- Applies evaluation, ingenuity, and some innovation. Operates with latitude for unreviewed actions or decisions and refers exceptions in policy/procedure to supervisor.
- Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable, and quantifiable business improvement processes.
- Interfaces with product teams to explain, define and translate business requirements into functional specifications in order to support operational reporting.
- Other duties as needed and assigned by the manager.
- Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
- Bachelor's degree in healthcare, information technology, business administration or a related field, and a minimum of four to six (4-6) years of experience in descriptive analytics of financial, resource planning or other operational data sets; or an equivalent combination of education and experience.
- Ability to communicate the analysis results meaningfully to varying audiences is required.
- Advanced skills and experience using a variety of data analytics tools (such as Excel, Access, Tableau, or similar) is required. Working knowledge of various programming languages is preferred.
- Proficient knowledge in two or more (2+) business operations disciplines and supported business processes. Business operations disciplines include, but are not limited to, financial management, contract performance management, process improvement, vendor management and change leadership.
- Enrollment and completion of PX Essentials and Root Cause Analysis training offered by Trinity Health, or equivalent certifications, completed within first twelve (12) months in this role.
- Moderate to advanced analytical, problem solving skills and technical aptitude.
- Ability to meet deadlines, set priorities and lead department work initiatives. Must possess a willingness to work in teams and with direct supervision, while having the ability to work independently on a day-to-day basis.
- Must be able to learn and develop skills, as well as receive constructive feedback.
- Requires advanced written and verbal communication and presentation skills needed to discuss/explain issues that may be of a complex or sensitive nature and to garner the support of others for issues and projects. Ability to engage in negotiation and resolution of standard issues.
- Must be comfortable operating in a collaborative, shared leadership environment.
- Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
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Office of the CIO - Livonia, United States - tapwage
Description
Employment Type:
Full time
Shift:
Description:
This role will support the Office of the CIO in running the business of IT for Trinity Health.
ESSENTIAL FUNCTIONS
MINIMUM QUALIFICATIONS
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.
Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.
We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
