Branch Manager - Dallas, United States - IDN

IDN Dallas, United States

1 week ago

Full time

Description

Branch Manager (Full Time), Dallas, TX

**IDN Company:** IDN-Acme

**Title/Position:** Branch Manager

**Type of Position:** Full-Time

**Location:** Dallas, TX

IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.

Job Description:

Based in Dallas, TX, the individual in this position is responsible for providing superior service to customers throughout the Dallas area.

Responsibilities include the following:

Manage the day to day operations and a small staff

Assisting customers by phone and in person (for walk-in traffic/counter sales)

Using the computer system to provide information on price and availability

Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, handling customer returns and credit situations, and related tasks.

Warehouse operations (receiving, picking, packing, shipping)

Manufacturer/vendor contact for factory orders

This individual should excel in a team-oriented work environment working with the branch staff to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.

Key Working Relationships:

The successful candidate will report to the Director of Operations in New Orleans, LA. The individual will work closely with other staff members and with the local Outside Sales representative.

Requirements:

Must be self-driven & hardworking

1 to 3 years of Supervisory, Inside Sales & Customer Service experience (distribution industry preferred)

Strong computer skills

Door Hardware knowledge a plus

Proficient in Microsoft Office products (Word, Excel)

Strong verbal communication skills

Strong organizational skills with an ability to multi-task

Team player

All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

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