- Ensure family satisfaction, providing proper support, advocacy, resources, & communication
- Complete assessments, scoring, tracking progress; adapting services to the needs of the client
- Attend court & other meetings
- Help match BIs to homes, resolving issues, participate in team meetings
- Review Incident Reports with Program Manager; follow-up with family
- Complete/facilitate Referral Triage, Intake, Meet & Greets for each family
- Complete/submit Recommendation/Approval Letters for services
- Create Individualized Behavioral Plan for each client; review & update as needed
- Maintain communication with all parties when placed on waitlist; during intake, approval, and BI hiring process
- Complete meetings with each family, with the BI
- Submit renewals on time
- Maintain client database profiles
- Submit End of Month Reports to Supervisor
- Complete Case Closure & Aftercare Follow-up meetings & documentation
- Review BI Quarterly Summaries & provide feedback to staff
- Responsible for BI staff satisfaction, build a strong sense of team
- Ensure proper support/advocacy for frontline staff
- Participate in the BI hiring process
- Training for new BIs and All-Staff Direct Care Services Employee Meetings
- Conduct client/staff matchings with Program Manager
- Conduct on-going evaluation conferences with BIs
- Inform Program Manager of concerns (work performance/client issues)
- Provide in-home supervision for BI staff
- Track all missed Shift Notes
- Complete corrective actions & terminations with Program Manager
- Update/track employee timecards
- Provide support to BIs during OHI Investigations
- Work with a diverse team to effectively/efficiently serve clients
- Build/maintain relationships with partner agencies & community stakeholders
- Strong, open communication with the team re: services delivered, concerns/questions
- Maintain CPR/First Aid certification
- Collaborate with branch office(s) for program fidelity
- Attend professional development trainings
- Complete agency reports & statistics
- Ensure procedures are in place to track/report program outcomes & quality assurance
- Ensure all resource provider files are in compliance
- Complete Critical Incident Reports with Program Manager
- MA/MS (or BA/BS + 2 years in non-profit social service) in social work, psychology, public administration, or related human services field
- Previous experience with at-risk populations
- Familiarity with child welfare system
- Setting priorities, creating efficiencies, guiding investment in people & systems
- Understanding of program development, implementation & evaluation
- Organizational & planning skills
- Commitment to principles of support/advocacy for foster/adoptive families
- Strong verbal & written communication skills
- Leadership, team management skills
- Collaborate/advocate for positive outcome
- Flexible, self-starter; able to multi-task, detail-oriented, can meet deadlines
- Model ethical/professional behavior
- Participate in required meetings & trainings
- Experience working with marginalized communities, understanding systemic oppressions
- Flexible, adaptable
- Medical & dental insurance: 80% of premiums covered for employee/dependents
- Vision insurance: 100% of premiums covered for employee/dependents
- Health Reimbursement Account with generous employer contribution
- Life insurance & long-term disability provided at no cost to employee
- Voluntary life & short-term disability options available
- 403(b) retirement plan with up to a 6% employer match
- FSA with medical expense & dependent care options
- Employee Assistance Program, with 8 annual visits 100% covered
- Generous paid time off & holidays
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Case Coordinator - Lawrence, United States - FosterAdopt Connect
Description
CASE COORDINATOR
Job Category: Behavioral Interventionist Program
Job Status: Full-time
Reports to: Behavioral Interventionist Program Manager
Job Summary: The Case Coordinator provides supervision to frontline Behavioral Interventionist (BI) staff and case management to families served in the BI Program.
Responsibilities
Case Management
