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    Bilingual Donor Support Coordinator - Tempe, United States - Donor Network of AZ

    Donor Network of AZ
    Donor Network of AZ Tempe, United States

    3 weeks ago

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    Description

    About Us:

    Donor Network of Arizona's mission is to make the most of life through the giftof organ and tissue donation.

    We challenge ourselves and others every dayto realize Arizona's potential to save and improve lives.

    Every employeeat Donor Network of Arizona is responsible for embracing the organizationalculture by upholding the Donor Network of Arizona's core values of PositiveEnergy, Passion and Eagerness.



    Bilingual Donor Support Coordinator


    Responsibilities:


    TheBilingual Donor Support Coordinator screens patient medical and social historywith nurses, family members, administrativepersonneland technicians; donorcase management, customer service, adherence to policy, bulletins andadvisories.


    Document accurately, thoroughly, timely, and professionally according todepartment procedures.
    Coordinates and dispatches technician teams; Obtains and verifies the legalconsent.

    Communicates and guides next of kin family members providing information aboutthe gift of donation immediately after the loss of a loved one.

    Must be able to retain and recall knowledge, leverage experience and trainingto obtain and accurately document a vast array of medical and socialhistoryfor the purposes of transplantation.

    DonorNetwork of Arizona is seeking an emotionally strong, genuine, compassionate,intuitive and mission driven individual to medical screen patients withhospital staff, medical examiners, nurses, and organ recoverycoordinators, evaluating lifesaving transplant donation suitability.


    ThisBilingual Donor Support Coordinator must possess a strong desire to help othersand be comfortable frequently working with families over the phone at theirmost devastating time of loss.

    Our ideal candidate is someone who thrives inworking as part of a team of professionals dedicated to on-goinglearning withone another in a collaborative style.

    Challenging work but incrediblyfulfilling for an individual seeking purpose-driven and life changing work forthemselves and for the families they meet.

    Because of the nature of the work,thisperson must have proven experience in managing and resolving conflicts ina positive way. You must possess excellent communication andrelationship-building
    skills. Working knowledge of various cultures and their beliefs as well asexperience with diverse populations is a real benefit.

    This is a 24/7 operation, 12 hour shifts from7pm-7am. Night,eveningand weekend shift differentials.

    Extensive training,coaching and development leading to competency certification as required toperform job duties Challenging work but incredibly fulfilling for an individualseeking purpose-driven and life changing work for themselves and for thefamilies they meet.


    Wehave an amazing culture and workspace in our new Tempe, located 2 miles west ofthe ASU campus.
    ADA/EEO reasonable accommodation employer.


    Qualifications:

    BilingualIn Spanish and English
    Bachelor's Degree or higher
    Excellent verbal communication and written skills
    Basic computer literacy with a minimum typing speed of 25 wpm
    Definitive Team Player
    Knowledge, work, and life experience to connect with families in a meaningfulway
    Must demonstrate and draw from experiences, this is not an entry levelposition
    Prior management experience a plus-Prior Scribe experience a plus


    We Offer:

    Competitive Salary starting from $26 per hour (plus shift differential pay from$2.24-$6.25 for night shift)
    Regular overtime available

    Organizational Incentive Program Annually, up to 10% (7% at target)
    Very Generous Medical, Dental & Vision Insurance
    Paid Life Insurance and LTD Insurance
    Voluntary Life Insurance options
    403b employer match and profit sharing
    Generous Tuition Assistance Program
    Employee Assistance Program
    Employee Wellness Program
    Tobacco Free Workplace


    Donor Network of Arizona is a drug-free workplace.
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