Sales Support Coordinator - Phoenix, United States - Cella

Cella

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Phoenix, Arizona

Job Type:
Contract | ASAP - July 2024

Compensation Range:
$ per hour
Our client, a global leader in beauty and cosmetics, is seeking a dynamic and experienced
Sales Representative Support Coordinator to join their team

Responsibilities:

Provide whiteglove, conciergestyle customer service to sales representatives. This includes answering incoming calls, monitoring and solving support desk tickets, processing orders, and execution of related marketing programs.
Maintain knowledge of the products and FAQs.
Utilize systems and department tracking tools and processes to ensure standard department practices and SOPs are followed.
Process sales orders timely and accurately.
On occasion, communicate with warehouse and Fedex/UPS/freight forwarders as appropriate.
Understand and maintain adherence to departmental and corporate procedures and timelines.
Internally fulfill and ship orders and marketing requests, as needed.
Effectively prioritize the daily responsibilities, management of order and ticketing system, phone calls and office requests, both individually and within the Concierge Team.

Qualifications:

Experience level: Experienced
Education: Bachelors
5+ years corporate business or related job experience preferred.
Proficiency with Microsoft Suite including Word, PowerPoint and Excel.
Excellent organizational and communication skills.
Attention to detail.
Ability to multitask in heavy workload environment.
Ability to work under pressure.
Analytical ability.
Flexible, persuasive, and diplomatic.
Teambuilding skills.

JOBID:
LI-CELLA
LI-MG1

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Applications accepted on ongoing basis until filled.