- Provide user support for numerous devices and maintain updated software/hardware configurations.
- Train users on mission planning and execution software applications.
- Maintain network servers and client computers with current imagery.
- Provide local and remote support for IT systems and the software associated with these systems.
- Conduct network centric system administration of user systems.
- Provide intuitive solutions for ever changing user support requests.
- Integrate enterprise communications architecture with tactical networking devices.
- Assist with proposal development, if necessary.
- Perform other duties, as assigned.
- Five (5) + years System Engineering experience.
- Familiar with Tactical Assault Kit (TAK) software suite (ATAK & WINTAK).
- Knowledge of C#, C++, , and Java.
- Experience with Windows 10, Windows Server Operating Systems, Linux Operating System (RHEL/CentOS) Virtualization Environment (VMware, Hyper-V), Virtual Desktop Infrastructure, System Center Configuration Manager.
- Familiar with DISA STIGS, EMASS, and System Vulnerability Mitigation.
- Knowledge of Special Operation Forces (SOF) support operations and tactics.
- Familiarity with the assigned component's tactical Standard Operating Procedures (SOP) and mission guides.
- Possess operational experience with navigation and/or mission planning techniques including preparation and validation of planning products and outputs.
- Familiar with the wide range of SOF customer weapon systems identified and possess in-depth, first-hand mission planning skills and knowledge related to the SOF deployment environments.
- Bachelor's Degree in computer science, Information Systems, Engineering, or other related discipline; or Technical School Certificate related to computer systems; or the equivalent military training desired.
- A+ CE, CCNA - Security, Network+, or SSCP highly desired.
- Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
- Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
-
Technical Support Specialist
3 weeks ago
DDS Lab Tampa, United States Full timeJob Details · Description · The Technical Support Specialist position is responsible for technical support to our customers in relation to cases coming from production. This position is a combination of client interaction ensuring customer satisfaction/retention, system/databas ...
-
Technical Support Specialist
1 week ago
SPECTRIO LLC Tampa, United StatesJob Description · Job DescriptionDescription:As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. · Headquartered in Tampa, Florida, and se ...
-
Technical Support Remote
2 weeks ago
ReqRoute Inc Tampa, United StatesJob Title: Technical Support Remote · Pay Rate: $17.50/hr on W2 paid weekly · What will you get? A lucrative pay rate of $17.50/hr · Get paid weekly, on every Friday · All training is paid · Work 100% remote · All equipment will be provided · What will you do? · We're ...
-
Technical Support Engineer I, InsightVM
1 week ago
Rapid7 Tampa, United StatesTechnical Support Engineer I - IVM · We are seeking a full time Technical Support Engineer I who will be based out of our Rapid7 office in Tampa, Florida In this role you will be supporting customers by using your networking skills to troubleshoot complex issues via phone, email ...
-
Sr. Technical Support Engineer
3 weeks ago
Palo Alto Networks Tampa, United StatesCompany Description · Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company bu ...
-
Tier 3 Technical Support
2 weeks ago
Internap Holding LLC Tampa, United StatesCompany Summary: · Technical Support Tier 3 employees play a key role in the customer support function at HorizonIQ. As Technical Support you are expected to demonstrate strong technical knowledge and a customer service focus for a wide variety of technologies and applications. ...
-
Technical Support
4 weeks ago
TruckECM Tampa, United States**About us** · TruckECM is a small business in Tampa, FL. We are professional, fast-paced and our goal is to get our customers back on the road by providing computer solutions for their trucks.. · Our work environment includes: · - Modern office setting · - On-the-job training · ...
-
Bilingual Technical Support Representative
3 weeks ago
Acuity Technologies Tampa, United StatesJob Description · Job DescriptionReports To: VP of Operations · Department: Operations · Location: In Office/Hybrid · Status: Full-time, hourly · Language Requirements: English, Spanish · Estimated Hours: 40 hours per week · ABOUT ACUITY · Headquartered in Tampa FL for over 20 ...
-
Field Technical Support
2 weeks ago
HP Development Company, L.P. Tampa, United StatesField Technical Support · Description - · Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderatel ...
-
Technical Support Engineer
4 weeks ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. · The IT Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" ...
-
Technical Support Engineer
4 weeks ago
Mastech Digital Tampa, United States*Job Title : IT Technical Support Engineer* · The IT Technical Support Engineer position is one that provides rotational support for our clinics with Hands On technical support and training. · This position will be responsible to ensure that the Tier 1 vendor is providing timel ...
-
Technical Support Specialist
1 week ago
University of Tampa Tampa, United StatesIf you are a current University of Tampa student, please search for and apply to student jobs here via Workday. Job applications for current students will not be considered if submitted through the external career center. · Position Details · Information Technology and Security ...
-
Technical Support Analyst
2 weeks ago
BayCare Health System Tampa, United StatesAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 tea ...
-
Technical Support Analyst
3 weeks ago
BayCare Tampa, United StatesAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 tea ...
-
Senior Technical Support Engineer
1 week ago
Britecore Intuitive Web Solutions Tampa, United StatesAbout BriteCore · BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry ...
-
Technical Lead, App Support
3 weeks ago
Johnson Controls International Tampa, FL, United States Full timeHVAC Tech Team Lead Controls · Unleash your potential with the Johnson Controls team · As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. With our extensive reach acr ...
-
Technical Support Rep
3 weeks ago
MiTek Largo, United States Full timeDescription · MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable ...
-
Technical Support Specialist
3 weeks ago
Ultimate Staffing Services Clearwater, United StatesJob Description · Job DescriptionWe are currently recruiting for a Technical Support Specialist for our client located in Clearwater, FL. The Technical Support Specialist role is a fields inbound telephone calls and e-mail for installation or product related technical assistance ...
-
Technical Support Specialist
2 weeks ago
FrankCrum Clearwater, United StatesJob Description · Job DescriptionFrankCrum is a Top Workplace · FrankCrum, voted by it's employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 peop ...
-
Help Desk Technical Support Level I/ii
1 week ago
Coastal Networks Tampa, United States_**The Company**_ · Coastal Networks is an established managed service provider (MSP) for dental offices in the Tampa Bay area, operating since 2004. We pride ourselves on delivering the highest levels of customer service, expert support, and cutting-edge technology solutions to ...
Program Office Technical Support - Tampa, United States - Sawdey Solution Services
Description
CategoryInformation Technology
Description
The Program Office Technical Support Senior will troubleshoot the Mission Planning Environment and hardware and explain solutions to users.
Additional Responsibilities Include, but are not Limited To:
US Citizenship: This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.
Full-Time/Part-Time
Full-Time
Requisition Category
Pipeline
Req Number
INF
Location
MacDill AFB, FL
About the Organization
Here at Sawdey Solution Services, an ISO certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us:
Indeed Reviews:
Sawdey Indeed Reviews
Glassdoor Reviews:
Sawdey Glassdoor Reviews
Don't just take our word (and others' words) for it We invite you to come experience Sawdey Solution Services
EOE Statement
We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply
This position is currently accepting applications.