Showroom Coordinator - Burr Ridge, United States - Next Door & Window - Burr Ridge

Next Door & Window - Burr Ridge

Verified Company

Burr Ridge, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why work for Next Door & Window?

Performance based bonus opportunities
Employee loyalty. Many of our employees have been with us for 10+ years
401K with profit sharing
Health and Dental benefits
Paid holidays off
Flexible Spending account offered
Holiday parties
Monthly in office events
Spirit Days
Paid vacation that increases with seniority

Hourly rate:
Between $19-$21 per hour depending on experience

Showroom Coordinator Overview:

The Inside Sales/Showroom Coordinator will be responsible for performing and/or supervising all responsibilities and duties relating to the effective operations of the retail door and window showroom by efficiently performing the following responsibilities.

Schedule appointments for all showroom guests.
Responsible for opening and closing duties daily such as locking/unlocking showroom and turning on/off the computer and phone system.
Ensures customers are serviced at the highest level of satisfaction through quality service/products, courteous employees and quick response to needs.
Assists customers with selection of merchandise and performing all other related duties.
Train and continued study of the products and installation of Next Door and Window at a higher level to insure all questions can be answered for all customers in the showroom. Become the Expert.
Establish and promote effective internal sales specials on a regular basis.
Maintains cleanliness of showroom always including bathrooms, kitchen area, floors and all displays as needed. Keeps a log of weekly cleaning schedule.
Reviews, on a continuous basis, the general business climate for the showroom.
Maintains product information brochures for the showroom as well as mobile home show bins as needed.
Knowledge of who to contact in regards to showroom maintenance and general day to day showroom functions.
Handle inbound and outbound calls in professional and friendly manner and performs general office duties.
Responds to telephone calls and directs customer inquiries relating to the management of the showroom promptly and resolves any problems that arise.
Follows up on all customer inquiries and/or complaints and establishes conclusions in a timely manner.
Assists by attending and/or coordinating of special events (Open House/Home show events) as needed.
Performs other related duties as assigned.
Contain a Business Casual wardrobe that presents a professional image to customers.
Must be able to portray the company's core values to customers.
High School Diploma or Equivalent. Customer experience and/or inside sales helpful.
Flexible work schedules including Saturdays
General job skills being sought include the following:
Oral Communication Skills
Written Communication Skills
Interpersonal Skills
Customer Relations
Customer Service
Diplomacy
Organization
Computer Literacy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._