- Employee loyalty as many of our employees have been with us for 10+ years
- 401K with profit sharing
- Health and Dental benefits
- Paid holidays off
- Flexible Spending account offered
- Holiday parties
- Monthly in office events
- Spirit Days
- Paid vacation that increases with seniority
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Attend weekly level 10 production meetings
- Provide pricing and delivery information
- Process orders and requests
- Ability to schedule re-measure appointments
- Organize workflow to meet customer timeframes
- Process orders and pull parts and materials for upcoming service appointments
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- Eye for detail, accuracy is imperative
- Listening skills
- Able to meet deadlines
- Excellent oral and written communication skills
- Computer literate / utilize I-360 CRM
- Excellent organizational skills
- Ability to be an effective team member and display initiative
- Excellent service skills to satisfy customer concerns
- Tenacity
- Ability to work both independently and with others
- Stress tolerance
-
Service Coordinator
3 weeks ago
GRUNDFOS Downers Grove, United States Full timeWould you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to join a professional team and work directly with our customers? Then we have an i ...
-
Service Coordinator
4 weeks ago
Next Door & Window Burr Ridge, United StatesWhy work for Next Door & Window: · Employee loyalty as many of our employees have been with us for 10+ years · 401K with profit sharing · Health and Dental benefits · Paid holidays off · Flexible Spending account offered · Holiday parties · Monthly in office events · Spirit Days ...
-
Client Services Coordinator
3 weeks ago
Mediabistro Oak Brook, United StatesClient Services Coordinator - MarketingJob ID159615Posted19-Mar-2024Service lineAdvisory SegmentRole typeFull-timeAreas of InterestAdministrative, Design, MarketingLocation(s)Oak Brook - Illinois - United States of AmericaGet ready for an exciting career with CBRECBRE is the glob ...
-
Service Appointment Coordinator
1 week ago
AutoNation Westmont, United StatesLaurel BMW of Westmont · Position Overview · The Express Service Appointment Coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Express Service Department. · What are the day-to-day responsibilities? · ...
-
Student Services Coordinator
5 days ago
LaGrange School District 105 La Grange, United StatesPosition Type: · Administration · Date Posted: · 6/3/2024 · Location: · District Administration Office · Date Available: · 08/22/2022 · Closing Date: · Until Filled · STUDENT SERVICES COORDINATOR · QUALIFICATIONS: Valid Illinois Professional Educator License with proper endo ...
-
Service Coordinator
1 week ago
Resicom Woodridge, United StatesJob Description · Job DescriptionAre you ready to step into an exciting role where your coordination skills shine? Resicom, located in Woodridge, IL, is seeking a Service Coordinator - Dispatcher to join our team full-time · Joining us means enjoying a supportive work environment ...
-
Client Services Coordinator
3 weeks ago
FourGen Holdings Inc Oak Brook, United StatesPosition Summary · As a Client Services Coordinator at our company, you will play a crucial role in coordinating service calls at solar and battery storage customer sites, generating proposals, monitoring timelines, scheduling resources, and ensuring customer satisfaction for pr ...
-
Client Services Coordinator
3 weeks ago
FourGen Holdings Oak Brook, United StatesJob Description · Job DescriptionSalary: · Position Summary · As a Client Services Coordinator at our company, you will play a crucial role in coordinating service calls at solar and battery storage customer sites, generating proposals, monitoring timelines, scheduling resources ...
-
Client Services Coordinator
3 weeks ago
CBRE Oak Brook, United StatesClient Services CoordinatorJob ID161114Posted28-Mar-2024Service lineAdvisory SegmentRole typeFull-timeAreas of InterestAdministrative, Design, MarketingLocation(s)Oak Brook - Illinois - United States of America**Get ready for an exciting career with CBRE**CBRE is the global leade ...
-
Technical Services Coordinator
5 days ago
Agiliti Health, Inc. Downers Grove, United StatesJob Description: · The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired ...
-
Business Development Coordinator-Service
1 week ago
Castle of Chicagoland LLC Downers Grove, United StatesCastle of Chicagoland in Downers Grove IL is looking for a Service Business Development Coordinator to join our team. · We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen ...
-
Technical Services Coordinator
3 weeks ago
Agiliti Health, Inc. Downers Grove, United StatesJob Description:The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and ...
-
Service Coordinator
3 days ago
Trinity Health Maywood, United StatesEmployment Type: · Part timeShift: · Night Shift · Description: · At Loyola, we know you're more than your job. We see you and all your potential. That's why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits... at Loyola, what's importan ...
-
Service Appointment Coordinator
3 weeks ago
Laurel BMW Westmont, United StatesOverview: · Position Overview · The Express Service Appointment Coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Express Service Department. · What are the day-to-day responsibilities? · Ask the c ...
-
Service Appointment Coordinator
1 week ago
AutoNation Westmont, United StatesLaurel BMW of Westmont · Position Overview · The Express Service Appointment Coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Express Service Department. · What are the day-to-day responsibilities? ...
-
Business Development Coordinator-Service
1 week ago
Castle of Chicagoland LLC Downers Grove, United StatesCastle of Chicagoland in Downers Grove IL is looking for a Service Business Development Coordinator to join our team. · We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen ...
-
Service Coordinator
2 weeks ago
Resicom Woodridge, United StatesJob Description · Job DescriptionResicom, located in Woodridge, IL, is currently seeking a dedicated Service Coordinator - Dispatch Specialist to join our team full-time · PAY & PERKS · As a Service Coordinator - Dispatch Specialist, you'll enjoy a competitive salary of $42,000 - ...
-
Patient Services Coordinator
2 weeks ago
Affiliated Oncologists Chicago Ridge, United States Full timeOverview · Join Affiliated Oncologists as a Patient Services Coordinator AO specializes in treating a variety of cancers including lymphoma lung, breast, prostate, gynecologic, colorectal and head and neck cancers. Our physicians and staff are multi-disciplinary team of highly ex ...
-
Service Coordinator
5 days ago
Siemens Corporation Chicago, United StatesHere at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation We know that the only way a business thriv ...
-
Service Coordinator
3 weeks ago
Siemens Rolling Meadows, United States**Job Family:** SCM-Procurement / Supply Chain Logistics · **Req ID:** 415577 · Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and m ...
Service Coordinator - Burr Ridge, United States - Next Door & Window - Burr Ridge
3 weeks ago
Description
Job Description
Job DescriptionWhy work for Next Door & Window:
Service Coordinator Preferred Experience:2-5 years experience in a window / door installation environment preferred but not required
General Responsibility: Interact with customer to provide and process information in response to inquiries, concerns and requests to support all products that we install.
Service Coordinator Key Tasks and Responsibilities:
Time Requirement: 40 hours per week with potential for overtime, availability Monday thru Saturday – typically a 5 day work week with Saturday rotation
Skills and Attributes:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
