National Account Executive - Los Angeles, United States - Stealth Monitoring

Stealth Monitoring

Verified Company

Los Angeles, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary:

The National Account Executives is responsible for quarterbacking strategies for revenue growth, client retention, and operational excellence by improving and managing the strategy for enterprise customers and industry influencers.

Successful National Account Executives accomplish results through Executive client relationships with business owners, their operations and management teams, and industry associations using a consultative, educational, and targeted approach.

This is a hybrid role, with responsibilities including ongoing account management of existing strategic partnerships, pursuit of C-Suite networking to include new logo prospecting, overseeing project management efforts, cross-selling, and guiding the vision for an exceptional customer experience.

As a National Account Manager, you are responsible for spearheading strategy for all national account initiatives throughout each internal department.

Reporting to the Director of National Accounts and working closely with the Vice President of Commercial Real Estate, the National Account Executive will strategically partner with multiple local Account Executives, District Sales Managers, and other Senior Management.

Additionally, the National Account Executive will work collaboratively with Marketing, Solutions Engineering, Operations, Monitoring, Service, Customer Success, Accounting, and Legal to drive core Key Performance Indicators (KPIs) for assigned accounts and industry go-to-market strategies.

Key Duties/Responsibilities:
Sales- Hold yourself and teammates accountable to Enterprise-grade Customer Relationship Management standards.

Create and maintain Account Plans to drive revenue growth targets and manage risk.
Develop innovative proposals and deliver strategic sales presentations at the executive level.
Secure and maintain National Vendor agreements with new and existing Enterprise customers.
Proactively manage renewal process and execution, including attrition, retention, and pricing standardization.
Develop and deliver Customer Business Reviews, with emphasis on organic revenue opportunities (forecasting).
Identify and manage strategy for targeting or activating accounts who represent the largest growth opportunities.
Promote teamwork within assigned vertical and across departments.
Plan for, and drive, internal operational excellence across all customer interactions.
Voice of the Customer communicate critical customer expectations across internal teams.
Build, develop, and leverage a widespread network of useful industry contacts to foster proactive business development. Diligently maintain Executive level client information and sales activity in designated CRM.
Attend National industry events / associations to further expand industry knowledge and relationships.
Vertical Subject Matter Expert develop and deliver Sales Team training, research, socialize market changes, and partner with marketing to deliver exceptional content.

Special Projects

Manage special projects and related research with enthusiasm and strong work ethic

Integrity

Be honest and respectful in all dealings with clients and internal team

Customer Excellence

Provide the best possible customer service
Be professional, courteous, offer solutions, and involve the correct people to resolve any customer concerns
Maintain high standard of sales calls as per policy and procedures

Accountability

Be a punctual and a reliable member of the team

Teamwork

Operates in a manner that promotes team success in conjunction with individual success
Communicates effectively in ways that enhance productivity and builds respectful relationships
Demonstrates active listening, written and verbal skills
Shares all relevant information as needed

Continuous Improvement

Take initiative to learn new tasks
Bring forward recommendations for improvement

Qualifications:

EDUCATION

Required:
A post-secondary degree/diploma in Business or Technology

EXPERIENCE

Required:

710 years outside sales experience, with a minimum of 5 years handling "C" Suite and executive level clients for the NMHC Top 50 National Multi-Family organizations
Verified acknowledgement of previous exceptional sales performance (ie: exceeding quote, president's club, etc.)
Completed classical solution / consultative sales training (corporate)

QUALIFICATIONS

High energy with a "sense of urgency" and a "take charge" attitude
Excellent teamwork, communication, presentation, and interpersonal skills
A demonstrated ability to operate with grace under pressure
Excellent MS Office skills
CRM (Salesforce) experienced
Able to communicate with multiples layers of Organizations, including Senior Leadership
Through a constant presence, becomes aware of changes in a customer's organization and alters sales plan accordingly
Team player with high level of influence and strong management skills, able and willing to be assertive wh