- Assembly, installation, testing and troubleshooting of all client camera systems including equipment and peripherals to ensure functionality & quality
- Work closely with the Field Operations Manager/Inventory Manager to assist other work groups with meeting schedules through proper supply and allocation/reallocation of resources including staff, space and equipment to jobs and projects
- Troubleshoot hardware issues encountered during assembly, testing or during the configuration process
- Begins building & configuring field devices, networking equipment, NVR components & enclosures
- Labels all equipment for deployment
- Assembles and plugs in all equipment on burn-in station
- Hardware sent back to Warehouse for shipment/pick up
- High School or GED required. Additional formal training and certifications in related fields is a plus (Computer Technologies, Networking, IP Video)
- Basic understanding of network concepts and architectures; experience with networking and TCP/IP
- One year of experience in a help desk environment supporting network hardware
- Knowledge of DOS (telnet, tracert, ping, Ipconfig) and Windows
- Familiarity with warehouse practices - data input, inventory control, keeping a safe working environment, utilization, and optimization of space.
- Ability to work overtime, alternate shifts, evenings, weekends, holidays and be on call to meet customer requirements.
- Must have excellent oral and written communications skills for information exchange, reporting of stock levels, and discrepancies.
- To perform this job successfully, an individual should have knowledge of Microsoft operating systems and Microsoft Office (Excel, Outlook, Word) and have a working knowledge of computer hardware, electronics, networks, protocols, and standards.
- Strong organizational skills and detail-oriented
- Ability to multi-task with excellent time management skills
- Ability to adapt to changes in the work environment, learn new skills, manage competing demands, and deal with change, delays, or unexpected events.
- Strong conceptual and analytic skills with the ability to independently drive timely resolution of complex programming tasks.
- Strong team player
- Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully.
- Considers the ultimate impact of decisions and actions on internal and external customers; can effectively translate business needs to technology requirements.
- Quality driven, high level of accuracy and eye for detail.
- Very good numerical skills.
- High level of service orientation.
- Strong inter-personal skills and ability to work well in a team.
- Ability to communicate with individuals on all levels.
- Capacity to work under pressure and with tight deadlines.
- Excellent time management skills to provide direction, prioritization, guidance, and performance feedback to reporting staff.
- Possesses effective analytical and problem-solving skills.
- Work in a fast-paced environment
- Possesses a strong working knowledge of business software such as Microsoft Office Suite, , and NetSuite.
- Office Setting
- Flexibility in work schedule may be required depending upon client needs
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Configuration Technician - Dallas, United States - Stealth Monitoring
Description
Duties & Responsibilities