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    Bilingual Russian/English Case Manager - New York, United States - JASA

    JASA
    JASA New York, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Shift: Monday-Friday, 9AM-5PM

    35 Hours Per Week

    General Responsibilities
    The Help Center at JASA is the main point of entry for older adults, family members, and
    professionals turning to JASA for help. The Help Center Case Manager is responsible for
    providing information and referrals to JASA services and older adult resources throughout New
    York City. As the first point of contact for those seeking help from JASA, the Help Center Case
    Manager provides information and assistance via telephone and email. The Help Center Case
    Manager is culturally competent and knowledgeable about the breadth of services available to
    older adults throughout New York City and provides advocacy to eliminate barriers to accessing
    such services. The Help Center Social Worker is a member of a collaborative team which
    partners with multiple departments across the organization to successfully serve the aging
    community.

    Primary Responsibilities
    ● Provide appropriate information and linkages to programs and/or services that may be
    explored to meet identified needs.
    ● Provide specific information about health, welfare, education and recreation services
    available to older adults.
    ● Screening of client eligibility, application for, and advocacy in securing benefits and
    entitlements.
    ● Liaison with JASA services staff and other aging services providers to conduct outreach
    and develop professional relationships to aid in referral to services.
    ● As a direct provider of information and assistance, comply with all applicable JASA
    Standards when interacting with all contacts and performing all other job functions.
    ● Participate in professional training to acquire and update skills (i.e. attend in-services).
    ● Complete required documentation, case records, reports, and statistics utilizing
    computers and databases as required.
    ● Inform supervisors of situations of crisis or circumstances where the worker requires
    further guidance.
    ● In all responsibilities listed above, utilize a strength-based, person-centered approach to
    support the individual's independence and self-determination while working with a diverse population and respond to all individuals in a professional, non-judgmental and culturally appropriate manner.
    ● Perform other related tasks as requested or assigned.

    Requirements:
    ● Graduate of an Accredited College or University with BSW or BA/BS degree or equivalent
    ● 1-2 years' experience in field of geriatrics preferred
    ● Bilingual in Russian/English required

    Desired Skills and Specifications:
    ● Strong understanding and knowledge of the public benefits and social services available to
    older adults in New York City
    ● Compassionate, culturally sensitive with excellent listening skills
    ● Experience with screening and interviewing individuals
    ● Capacity to problem solve and think critically
    ● Strong verbal and written communication skills, including documentation
    ● Proficiency in computer literacy and web-based systems, including client databases
    ● Understanding and appreciation of the roles of race, religion, ethnicity, sexual
    preference, and individual values have as they relate to serving clients

    Compensation: $24.45 per hour

    SUBJECT TO REVIEW FOR PURPOSES OF ADAAA
    JASA is committed to Equal Opportunity Employment

    Company DescriptionJASA's mission is to sustain and enrich the lives of the aging in the New York metropolitan area so that they can remain in the community with dignity and autonomy.

    Company Description

    JASA's mission is to sustain and enrich the lives of the aging in the New York metropolitan area so that they can remain in the community with dignity and autonomy.
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