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    Manager, Due Diligence Quality - PRINCETON, United States - Dow Jones

    Dow Jones
    Dow Jones PRINCETON, United States

    4 weeks ago

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    Paid Work
    Description

    Job Description:

    Dow Jones is looking for a Quality Manager to join our Due Diligence team responsible for the creation of high-quality reports on companies and/or individuals using a combination of publicly-available sources and proprietary databases. As a Quality Manager, you will be responsible for managing a team of Quality Analysts. You will work closely with your peers and your team of Quality Analysts ensuring that all Due Diligence reports are thoroughly reviewed with the highest quality standards and delivered each day meeting our client delivery dates. You will report to the Associate Director, Due Diligence Quality.

    You Will

    • Assist in quality assurance assignment processes, including the development of a robust assignment workflow to ensure optimum capacity available across the global quality teams
    • Provide regular and transparent communication of team objectives and goals
    • Rapidly respond to shifting delivery dates
    • Ensure quality analysts are regularly providing actionable feedback to the research team for a robust continuous feedback process
    • Provide regular training of quality analyst to ensure they are subject matter experts in all report types offered by Dow Jones, to ensure greater flexibility of resources
    • Supervise, support, and develop a team of quality analysts to maximize potential through motivation, coaching, counseling, and delegation
    • Contribute to additional quality assurance review for strategic clients
    • Ensure Due Diligence reports are delivered on-time to meet client requirements in terms of content quality, accuracy, timeliness and completeness
    • Communicate with clients effectively, addressing their questions and concerns and providing remediation training when necessary
    • Promote the Due Diligence research and quality assurance processes internally and externally
    • Perform testing of new or enhanced system and product functionality
    • Support training of future members of staff
    • Support R&C with translation services as and when required

    You Have

    • Ability to coordinate appropriate internal resources
    • Resourcefulness to readily adapt to changing customer expectations
    • Knowledge of and interest in international affairs and politics
    • An openness to different views and opinions and an appreciation for team diversity

    Preferred

    • Previous experience in the field of Due Diligence research
    • Specialist legal, business or financial knowledge

    Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

    Business Area: Dow Jones - Experience - Data & AI

    Job Category: Data Analytics/Warehousing & Business Intelligence

    Union Status:

    Non-Union / A clear and likely internal candidate

    Req ID: 41522


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