- Assist in quality assurance assignment processes, including the development of a robust assignment workflow to ensure optimum capacity available across the global quality teams
- Provide regular and transparent communication of team objectives and goals
- Rapidly respond to shifting delivery dates
- Ensure quality analysts are regularly providing actionable feedback to the research team for a robust continuous feedback process
- Provide regular training of quality analyst to ensure they are subject matter experts in all report types offered by Dow Jones, to ensure greater flexibility of resources
- Supervise, support, and develop a team of quality analysts to maximize potential through motivation, coaching, counseling, and delegation
- Contribute to additional quality assurance review for strategic clients
- Ensure Due Diligence reports are delivered on-time to meet client requirements in terms of content quality, accuracy, timeliness and completeness
- Communicate with clients effectively, addressing their questions and concerns and providing remediation training when necessary
- Promote the Due Diligence research and quality assurance processes internally and externally
- Perform testing of new or enhanced system and product functionality
- Support training of future members of staff
- Support R&C with translation services as and when required
- Ability to coordinate appropriate internal resources
- Resourcefulness to readily adapt to changing customer expectations
- Knowledge of and interest in international affairs and politics
- An openness to different views and opinions and an appreciation for team diversity
- Previous experience in the field of Due Diligence research
- Specialist legal, business or financial knowledge
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Manager, Due Diligence Quality - PRINCETON, United States - Dow Jones
Description
Job Description:
Dow Jones is looking for a Quality Manager to join our Due Diligence team responsible for the creation of high-quality reports on companies and/or individuals using a combination of publicly-available sources and proprietary databases. As a Quality Manager, you will be responsible for managing a team of Quality Analysts. You will work closely with your peers and your team of Quality Analysts ensuring that all Due Diligence reports are thoroughly reviewed with the highest quality standards and delivered each day meeting our client delivery dates. You will report to the Associate Director, Due Diligence Quality.
You Will
You Have
Preferred
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Experience - Data & AI
Job Category: Data Analytics/Warehousing & Business Intelligence
Union Status:
Non-Union / A clear and likely internal candidate
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Req ID: 41522
