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    Guest Services Director - Queen Creek, United States - Sun Valley Community Church

    Sun Valley Community Church
    Sun Valley Community Church Queen Creek, United States

    5 days ago

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    Description

    POSITION SUMMARY


    The Guest Services Director is responsible for all components related to delivering an extraordinary guest service experience during weekend services and certain special events at Sun Valley Community Church (SVCC).

    This position provides leadership for Guest Services to include, but not limited to, Parking, New Here Start Here, Greeters, Ushers, Next Steps Center, Volunteer Central and Hospitality.

    In all actions, reflects the SVCC team leadership distinctives.


    ESSENTIAL FUNCTIONS
    Establish and implement quality standards for all areas of Guest Services and volunteers with an emphasis on welcoming, informing, and serving each guest

    Ensure consistency in all systems and procedures each weekend

    Recruit, train, and retain volunteers

    Implement a strategic follow up process for assimilating and connecting new guests into SVCC

    Meet with team leaders and other volunteers on a regular basis to cast vision, provide training and build relationships

    Develop and manage departmental budget

    Maintain communication with other ministry team directors across SVCC to ensure a seamless experience for our guests (SV Kids, SV Students, etc.)

    Stay current in job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations


    MINIMUM QUALIFICATIONS
    Education and training that has equipped them for vocational ministry in a large ministry context

    Three years of full-time experience working in a leadership role in a church or related setting leading leaders and teams through healthy ministry growth and progress

    Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadership

    Innovative thinker demonstrating resourcefulness regarding both people and projects

    Strategic in nature with ability to drive projects and plans through to completion

    Self-motivated, self-directed requiring minimal supervision

    Effective team building skills and ability to motivate others

    Effective customer service, relational and communication skills, both written and verbal

    Agrees and aligns with the vision, values, pathway, leadership distinctives and doctrinal statement of SVCC


    PREFERRED QUALIFICATIONS
    Four years of full-time related experience in a multi-site church setting of over 2000 members/attendees


    Posting Created:
    Oct
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