Director of Financial Aid Services - Baltimore, United States - Johns Hopkins University

Johns Hopkins University
Johns Hopkins University
Verified Company
Baltimore, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Specific Duties & Responsibilities

  • Develop a financial aid optimization plan for SOE.
  • Direct planning efforts in collaboration with SOE Enrollment Management and Finance to develop and administrate institutional aid optimization modeling for degree program students to meet strategic enrollment goals.
  • Develop and update financial aid policies in alignment with regulatory changes and institutional needs.
  • Review data for accuracy and consistency, generate reports and analysis for senior leadership for strategic decisionmaking, and resolve student issues.
  • Monitor SOE Satisfactory Academic Progress (SAP) standards and coordinate appeals and academic plans with SEAM.
  • Work with SEAM Financial Aid Compliance to prepare and publish annual Cost of Attendance budgets.
  • Provide and reconcile reports on financial aid state scholarship programs and financial assistance accounting operations budget.
  • Process and coordinate with the SOE Finance Office, Programs, and Development to manage the Departmental Graduate Aid (DGA) program.
  • Process, manage, and update AmeriCorps awards for Teach for America/TNTP (TFA) degree program students.
  • Review and recommend case resolutions to SEAM SAO's divisional collections reports and participates in SOE's General Petition Review Committee for refund requests.
  • Oversee the administration of the Community Service Federal Work-Study program, including monitoring expenditures, development and maintenance of budgets and databases.
  • Maintain electronic databases and use federal, state, and university computer software and data interfaces.
  • Assist with processes between the SEAM Financial Aid & Student Accounts, the SOE Development Office, and the SOE Finance Office in the account balance reporting, program operation, awarding, and disbursing of grants and all institutional scholarship programs.
  • Participate in occasional outreach events on and off campus.
  • Required to participate in all assigned events based on the needs of the office.
  • Other duties as assigned.

Additional Knowledge, Skills, & Abilities

  • Demonstrated commitment to a diverse and inclusive work environment.
  • Exercise independent judgment in resolving administrative problems, including interpreting and communicating operating policies and procedures.
  • Demonstrated history of employing initiative and sound judgment.
  • Demonstrated high comfort level using technology, including learning new software systems.
  • Have a familiarity with current trends and challenges in financial aid and a deep understanding of the principles for needbased assistance and Institutional Methodology (IM).
  • Demonstrated ability to synthesize and analyze complex data for use by nonfinancial aid experts.
  • Outstanding oral and written communication skills.
  • Strong planning and organizational skills.
  • Ability to work independently and as a member of a team.
  • Demonstrated history of respecting confidentiality and employing discretion in all facets of work.
  • Ability to work effectively with diverse stakeholders, including learners, management, leadership, and internal and external clients.

Minimum Qualifications

  • Bachelor's Degree.
  • Five years related experience, with prior supervisory experience required.
  • Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

  • Three years of related experience in a higher education financial aid office, including leadership, supervisory, and systems responsibilities.
  • Experience processing federal, state, institutional, and private financial aid.
  • Working knowledge of Homeland Security, Citizenship, Selective Service, Social Security Administration, and NSLDS statuses related to awarding federal financial aid.

Classified Title:
Director Financial Aid

Job Posting Title (Working Title): Director of Financial Aid Services

Role/Level/Range:
ACRP/04/MF

Starting Salary Range:
$74,400 - $130,400 Annually (Commensurate with experience)

Employee group:
Full Time


Schedule:
M-F 8-5


Exempt Status:
Exempt


Location:
Remote


Department name:
Enrollment Management Services


Personnel area:
School of Education
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