- Organizing and maintaining all incoming student document files.
- Performing data entry to log in all documents received; scanning and indexing documents into optical imaging system; downloading electronic college transcripts and maintaining all document files.
- Sorting files to transcript evaluators.
- Researching course prerequisite requirements, program and policy requirements.
- Following up by e-mail or phone contact for clarification and/or reference to Transfer Evaluation website or college catalog for requested materials.
- Associates degree (or minimum of 60 completed semester hours from a regionally accredited college or university).
- Two (2) years of direct, paid, full-time work experience with completion of High School diploma or equivalent.
- Excellent listening and speaking skills.
- Thorough customer service and problem-solving skills.
- High attention to detail.
- Knowledge of Microsoft Office Suite (i.e. Word, Excel, Outlook) and Adobe Acrobat.
- Working level experience with student information systems; Banner, DegreeWorks and Etrieve user experience preferred.
- Knowledge of reception duties and general office procedures.
- Understand and interpret college policies, procedures and programs.
- Understand and interpret the College Catalog including academic program requirements, course prerequisites and descriptions.
- Ability to keep up with changing technologies and processes; including, but not limited to electronic transcript exchange.
- Work independently and in a team environment.
- Ability to organize multiple tasks, work under pressure and resolve conflict effectively.
- Knowledge of general enrollment service procedures and student's rights and privacy regulations (FERPA); ability to maintain confidentiality of student's records.
- Attends training and professional development as required.
- Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
- Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
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Specialist 1, Transfer Evaluation - Salt Lake City, United States - Salt Lake Community College
Description
Under the direction of the Associate Registrar for Transfer Evaluation, the Specialist 1, assists and provides students with all relevant information about enrollment services as it relates to transferring credit to Salt Lake Community College (SLCC).
Provides exceptional customer service, clerical, and technical support regarding transfer of credit process.
Requires an in-depth knowledge of how to research data in various Student Information Systems (i.e., Banner, Etrieve, DegreeWorks etc.) as well as interpret Articulation and Curriculum Policy, Procedure, Program and Course requirements.
Collaborates and confers with various departments including Graduation, Records and Data Management, Reverse Transfer, Academic and Career Advising, Admissions and International Student Affairs.
This position is a great foundation for anyone considering a career in Student Affairs.Essential Responsibilities and Duties
Prepare all documents for transcript evaluation to include:
Act as receptionist, to greet and assist prospective and continuing students, staff and faculty in person, on the telephone, by e-mail or Microsoft Teams with all relevant information about enrollment services and transferring credit to SLCC; provide clerical support to the Transfer Evaluation Office.
May require the following:
Other duties as assigned.
Essential Responsibilities and Duties Continued Minimum Qualifications
* or-
Part-time related work experience may be substituted for full-time experience on a pro-rated basis.
Preferred Qualifications
Experience in a college setting.
Articulation and transfer credit practice and procedures experience.
Banner user experience.
High attention to detail and problem-solving capabilities are essential.
Knowledge, Skills & Abilities
May be required to cover the front desk for ORAR (Office of the Registrar & Academic Records); as needed.
Special Instructions
If you do not have an earned degree, please list college-level credit hours completed.
Please indicate on your resume if your related work experience is full-time or part-time for consideration.
Please submit cover letter and resume.
Full consideration will be given to applicants who apply on or before the priority review date indicated above.
More information about Salt Lake Community College benefits:
SLCC Highlights
Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state.
We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates.
Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities.SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives.A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely.
As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community.
SLCC is committed to serving diverse students and being a model for inclusive and transformative education.FLSA Non-Exempt SLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination.
The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check.