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Morgan Hill

    Field Service Engineer - Morgan Hill, United States - Anritsu

    Anritsu
    Anritsu Morgan Hill, United States

    3 weeks ago

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    Description

    Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.

    Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a "perfect job." Come find out what Anritsu has to offer you

    As a Field Service Engineer based in the San Francisco Bay Area, you will have the responsibility for performing on-site installation, repair and calibration of test and measurement equipment and systems. You could also be asked to diagnose mechanical, hardware, software and systems failures, using established procedures. Utilizing experience and exercising troubleshooting skills to determine most efficient method(s) for resolution of problems to minimize customer downtime.

    Key Responsibilities include:

    • Perform installation of single or multi-rack systems, including chambers, comprised of multiple Anritsu equipment at the customer site
    • Perform on-site upgrade, maintenance, calibration, troubleshooting, and repair of Anritsu systems
    • Responsible for scheduling frequent domestic travel with sometimes less than 24 hours' notice and occasionally for extended periods.
    • Ensures that appropriate quality standards are adhered to in the performance of the position
    • Participates in ongoing efforts of process and product improvements
    • Capable of completing special assignments/projects as assigned by management
    • Ability to accommodate 75% or greater in travel required
    • This position will report to the Head of Technical Services in TX
    Requirements:
    • Prior calibration/repair experience in the field of test and measurement equipment preferred
    • Prior work with test and measurement systems preferred
    • Strong Metrology knowledge and experience preferred
    • BS/BE degree in computer science/engineering/telecommunications preferred
    • Prior Anritsu product/system experience preferred
    • Prior on-site work experience required
    • Working knowledge of ISO-9000, ISO-17025, ANSI Z540 preferred
    In order to be successful in this role, the following competencies and behavior skills are required:
    • Ability to work in a complex business structure
    • Logical decision making and strong organizational skills
    • Understanding and demonstrating customer focused culture
    • Skilled at interpersonal communications as part of problem solving
    • Self-motivated and self-managed capability
    • Strong written and verbal communication skills and customer/employee relationship skills
    • Ability to work well with cross-functional teams
    • Ability to operate and progress in stressful situations
    The annual base salary range for this position is $90,000 - $110,000. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

    Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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