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    Technical Support Specialist I - Baltimore, United States - CareFirst BlueCross BlueShield

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    Description
    Provides First-Level User Support by identifying user problems; researching answers; guiding user through corrective steps; recommending documentation updates


    ESSENTIAL FUNCTIONS:
    Provides answers to users by identifying user problems; researching an Support Specialist, Technical Support, Technical, Specialist, Customer Service, Remote, Technology, Healthcare

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