Customer Service Representative - Vacaville, United States - Transpac USA

Transpac USA Vacaville, United States

3 weeks ago

Description

POSITION DESCRIPTION:

The Customer Service Representative is the first point of contact with the customers of Transpac. The primary tasks include answering phone calls, inputting orders, completing damage claims, and working in a team environment. Responsible to meet on-time performance requirements and resolve customer inquiries with urgency and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Resolve customer inquiries via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of order, refunds, or exchanges.
Advise on company information.
Inform customers of deals and promotions
Miscellaneous administrative duties and projects, as assigned.

COMPETENCIES (SKILLS AND ABILITIES)

Able to work independently and in a team setting.
Strong ability to multi-task and maintain great attention to detail.
Goal-oriented, self-motivated and avid learner
Excellent verbal and written communications skills
Self-starter to take on additional projects and assignments.
Ability to problem solve and taking the initiative to be proactive with problem solving.
Ability to communicate clearly and effectively in positive or negative situations.

PHYSICAL DEMANDS/WORK ENVIRONMENT

In-person office setting
Extensive phone and computer use
When required, ability to move, carry, or lift objects of varying size, weighing up to 10 lbs.

EXPERIENCE

High School diploma required.
Proven customer support experience with sales and major accounts preferred.
Proficient in Microsoft Office (Outlook, Word, Excel)

The successful candidate must be able to pass a pre-employment background check and drug screening.

Area Service Representative

2 weeks ago

Rug Doctor Vacaville, United States

** Area Service Representative** · **Job Category****:** Operations **Requisition Number****:** AREAS001250 Showing 1 location **Job Details** · **Description** · **JOIN THE CLEAN TEAM: RUG DOCTOR Area Service Representative** We need a full-time Area Service Representative to ...
Area Service Representative

1 week ago

Rug Doctor Vacaville, United States

** Area Service Representative** · **Job Category****:** Operations · **Requisition Number****:** AREAS001250 · Showing 1 location · **Job Details** · **Description** · **JOIN THE CLEAN TEAM: RUG DOCTOR Area Service Representative** · We need a full-time Area Service Represen ...
Technical Service Representative II

3 weeks ago

The Rockridge Group Vacaville, United States

Job Description · Job DescriptionPosition: Desktop Support Specialist – L1Location: VacavilleSummary:Respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals at depot repair facility or onsite in support of our ...
Financial Center Client Service Representative

2 weeks ago

Bank of America Vacaville, United States

Financial Center Client Service Representative · Vacaville, California · **Job Description:** · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how ...
Customer Service Representative

3 weeks ago

Hassan & Sons, Inc. Vacaville, United States Part time

BASIC PURPOSE: · Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer ...
Service Desk Representative

3 weeks ago

Active Wellness Vacaville, United States

Job Description · Job Title: Temporary Service Desk Representative · Pay Transparency:$16.00 -$17.00 hourly · Hours: Part-Time Evenings Weekends · Role and Responsibilities · The Service Desk Representative is a high profile customer service position delivering beyond our member ...
Customer Services Representative

3 weeks ago

SYNC Staffing Defunct Vacaville, United States

Essential Functions: · • Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, filing, data entry and billing. · • Recognize and resolve documentation errors. · • Process over, short and damaged freight and related docum ...
Customer Service Representative

2 weeks ago

Chevron Corporation Vacaville, United States Full time

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated ...
Water Service Representative I

3 weeks ago

City of Vacaville California Vacaville, United States Part time

ABOUT OUR JOB With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and a generous Representative, Water, Part Tim ...
Water Service Representative I

3 weeks ago

City of Vacaville, CA Vacaville, United States Part time

Salary: $ $34.69 Hourly · Location : Vacaville, CA · Job Type: PART-TIME · Job Number: 01987 · Department: Finance Department · Opening Date: 05/09/2024 · Closing Date: 5/20/2024 5:30 PM Pacific · ABOUT OUR JOB · With more than 600 employees, the City of Vacaville values ...
Client Service Representative

2 weeks ago

Solano-Napa Pet Emergency Clinic Fairfield, United States

· Position at Solano-Napa Pet Emergency Clinic · Client Service Representative · Reports To: Hospital Director · Department: Emergency · Location: All · FLSA Status: Non-Exempt · Effective Date: · JOB SUMMARY · The Client Service Representative is responsible for providing ex ...
Client Service Representative

2 weeks ago

Solano-Napa Pet Emergency Clinic Fairfield, United States

· Client Service Representative · Reports To: Hospital Director · Department: Emergency · Location: All · FLSA Status: Non-Exempt · Effective Date: · JOB SUMMARY · The Client Service Representative is responsible for providing exceptional and compassionate service to the pet p ...
Customer Service Representative

4 days ago

Eagle Peak Solutions, Inc. Fairfield, United States

Job Description · Job DescriptionThe customer comes first within the hospitality industry and that is no exception at Eagle Peak Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase t ...
Patient Services Representative

3 weeks ago

Tekwissen Fairfield, United States

Overview: · Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. This client is a locally based, nonprofit healthcare organization. Their health system includes two hospitals, a 100-provider primary and specialty care medi ...
Customer Service Representative

2 weeks ago

Corina Marler - State Farm Agent Fairfield, United States

Job Description · Job DescriptionROLE DESCRIPTION: · Corina Marler - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm A ...
Member Services Representative

3 weeks ago

Crunch Fitness Fairfield, United States

Crunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...
Customer Service Representative

2 weeks ago

Jelly Belly Fairfield, United States

Job Description · Job DescriptionSalary: $20.50 · SUMMARY Helps customers with questions, provides information about products and services, takes orders and processes returns. Research and rectify problems for customers, brokers and Sales group. Assist potential new customers wit ...
Client Service Representative

2 weeks ago

Eurofins Scientific Fairfield, United States

Company Description · DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for co ...
Guest Service Representative

1 week ago

Schulte Hospitality Group Fairfield, United States

HWNV-37767 · Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the need ...
Customer Service Representative

2 days ago

Chevron Fairfield, United States

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated ...