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    Technical Product Support Specialist - Tallahassee, United States - NavitsPartners

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    Description

    Job Opportunity

    Position: Tech Product Support Specialist

    • Responsible for offering technical support after product sales.
    • Tasks include coordinating the resolution of client issues, installing applications, testing for bugs and providing beta support for one or more products.
    • Possibility of working on-site at client locations to develop and implement applications.
    • Requires understanding of company products and familiarity with various applications.

    Educational Requirements:

    • Associate's or Bachelor's Degree in Computer Science, Information Systems, or a related field.
    • Alternatively, equivalent professional experience.

    Work Experience: Minimum of 1 year in high-tech industries or IT.

    Role Complexity:

    • Entry-level position.
    • Provides technical support for products of low to medium complexity.
    • Operates somewhat independently, with guidance from senior technical support personnel.
    • Adheres to established procedures and checklists.


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