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Pomona

    Projects and Operations Supervisor - Pomona, United States - Associated Students Inc

    Associated Students Inc
    Associated Students Inc Pomona, United States

    2 weeks ago

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    Description

    OVERVIEW
    Associated Students, Inc. employs student-focused professionals with equity-mindsets. Established in 1963, ASI is a non-profit corporation guided by a student board and managed by full-time professional staff.

    ASI is considered a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs.

    ASI serves the entire campus population, including over 27,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare.

    ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI is engaged in the work of being a learning organization.

    Currently, the guiding ideas of the organization are "under construction" as the team re-imagines its vision, mission, and core values.

    ASI is looking for dynamic team members who value team learning, co-creation, and adaptability to best serve the needs of our students.

    As an evolving learning organization, ASI is human-centered and strives to live its values of care and growth. The purpose of ASI is to transform lives, and its vision will be co-developed through the teamwork of staff.

    With a commitment to learning, continuous improvement, and innovation, ASI is looking for a dynamic team member who supports team learning, co-creation, radical candor, psychological safety, growth mindset, and lives out equity, diversity, and inclusion practices.


    POSITION DEFINITION


    Under general supervision from the Marketing and Productions (MP) Coordinator, the Projects and Operations Supervisor supports Marketing, Design and Public Relations (MDPR) department business operations as well as collaborates with the MP Coordinator to maintain a steady workflow among the MDPR team.

    The Projects and Operations Supervisor assists the MP Coordinator with leading the management of all work orders/creative requests projects and overseeing the day-to-day operations of the supporting part-time student team.


    ESSENTIAL DUTIES
    Supervises, reviews, and assigns projects to the Operation Assistants
    Assist with the recruitment, interviewing, training, scheduling, performance reviews, and supervision of Operations staff
    Approves staff timecards for payroll for the Operations Assistants
    Provides day-to-day support to the Operations Assistants
    Assists in developing and documenting training materials and processes for the Projects and Operations team
    Manages the internal expense tracking system for the department
    Serves as a project manager for various creative requests
    Generates marketing material quotes as well as batch invoices for completed projects
    Follows up with vendors regarding promotional material quotes and status
    Distributes customer satisfaction surveys
    Processes and manages incoming work orders
    Facilitates client correspondence including walk-in customers
    Leads the process of the ASI name badging system
    Orders and maintains office supplies
    Performs other duties as assigned


    QUALIFICATIONS
    Experience with and OnBase required, may be supplemented with similar software
    Ability to exercise independent judgment and decision-making
    Six months supervisory experience preferred
    Experience training others in a work environment preferred
    Ability to coordinate the work of others
    Great customer service skills
    Excellent grammar, written and verbal communication skills
    Ability to pay keen attention to detail, strong strategic thinking, analytical and critical problem-solving skills
    Knowledge of print production and promotional materials estimates, preferred
    Strong knowledge in math calculations such as markup and tax
    Proficiency in Microsoft Office Suite, especially Excel and Word
    Ability to manage time in a demanding, deadline-driven environment
    Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community


    EMPLOYMENT ELIGIBILITY


    Employment with ASI is open to any Cal Poly Pomona student who is at least 16 years old and of legal status to work in the United States.

    In addition, the employee must be currently enrolled for at least 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the drop-add period, have a minimum 2.0 GPA (both Cal Poly Pomona and overall GPA) and be in good standing with the University.

    Individuals enrolled only in Extended University are not eligible for hire.

    Exceptions to the unit load requirement are allowed during the summer and winter semesters and for students who have applied for graduation for the current semester.


    WORK ENVIRONMENT


    Frequently required to sit, talk and hear; manual dexterity, eye-hand coordination and verbal communication; use of office equipment: computer, printer, telephone, calculator, copier and fax.

    Must be able to walk, stand, bend and lift up to 25 pounds.


    MANDATED REPORTING REQUIREMENT


    In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.

    SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108:

    Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.

    COVID-19 VACCINATION


    CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose.

    See policy at
    #J-18808-Ljbffr
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