Branch Operations Supervisor - Rancho Cucamonga, United States - Lowe's
Description
Essential Functions:
Operational Excellence
- Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
- Identifies and resolves equipment issues
- Identifies and assists in implementing process improvements or new processes launched from corporate
- Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
- Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
- Completes all incident reports for inhouse product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries
- Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I9 verification, unemployment claims, and workplace accommodations
- Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
- Conducts team huddle, including safety topics, upcoming events and demand for the day
- Works with associates to build a work environment of engagement and inclusion
- Helps associates on the team transition through change
- Leads the onboarding and training process for associates
- Communicates and builds partnerships with cross functional teams
- Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment
- Regularly walks the branch, observing associates working safely and meeting production guidelines
- Responsible for executing opening and closing procedures
- Validates associates are working safe and free of clutter
- Funnels nonMOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate nonMOD leaders
Requirements:
- Bachelor's degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field (or equivalent experience in distribution center/warehouse operations or related area)
- Minimum of 6 months experience providing direction or supervision to teams (with or without direct report
- Experience supporting or participating in the process of training, mentoring, and developing associates
- Basic math and reading comprehension skills
- Basic computer skills, including working knowledge of Microsoft Office
- Proven record of complying with safety requirements
Preferences:
- Experience building a culture of safety among subordinates and peers
- Experience working with and communicating to next level leadership
- Bilingual skills, if applicable to the facility
- Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our _benefits page_._
- Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
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