- Practice open
- Be
- Foster
- Seek ways to make the workplace
- Conduct oneself with
- Work with a
- Demonstrate
-
Loan Resolution Representative
1 week ago
Logix Federal Credit Union Valencia, United StatesOverview: · The Loan Resolution Representative notifies or locates customers with mid-stage days) delinquent loans or negative share accounts and attempts to secure payment. Answers general and escalated collection questions from members and staff regarding loan payments and pas ...
-
Ism Manager
1 week ago
Princess Cruises Santa Clarita, United StatesOne of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. ...
-
Product Development PMO Manager
3 days ago
Medtronic Northridge, United States**Careers that Change Lives** · You'll always have new challenges pursuing ideas that are exciting, innovative, and just plain cool. Build out the future of robotic healthcare. Think critically about healthcare problems and/or opportunities to advance science faster than others. ...
-
Sales Associate
1 week ago
Ann Inc. LOFT Northridge, United StatesDrives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals. · **Primary Responsi ...
-
Hearing Representative
1 day ago
AmTrust Financial Services, Inc. Los Angeles, United StatesOverview: · The Associate Hearing Representative will be primarily responsible for the analysis, management and resolution of lien cases. Attend lien hearings and negotiate resolution of provider liens in an assigned caseload of workers' compensation claims. This position will wo ...
-
Healthplan Rep Uhw
1 week ago
Kaiser Permanente Los Angeles, United States**Job Summary**: · Position(s) located within the local area Member Services Department reporting to Member Services Operations Director. Educates providers, staff and members on Health Plan benefits and services and applicable regulations. Accountable for accurate and timely ide ...
-
Human Resources Assistant
5 days ago
American Landscape, Inc. Canoga Park, United States**JOB DESCRIPTION** · **Summary/Objective** · The human resource assistant is responsible for coordinating HR-related tasks on a daily basis and works closely with the HR Manager. This position carries out coordinating responsibilities in the following functional areas: benefits ...
-
Customer Service and Sales Representative
1 week ago
WCP Inc Culver City, United StatesWe are one of the premier sales and communications firms in Long Beach. Through our groundbreaking business stratagies, we aspire to create brand awareness and exposure for our diverse client portfolio. The essence of the Customer Service and Sales Representative position is to q ...
-
Customer Service Representative
1 week ago
Always Evolving Management Inc. Los Angeles, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Corporate Counsel
2 days ago
Turner Construction Company Anaheim, United StatesProvide day to day counsel, guidance and support related to contracts/construction law and other legal matters for assigned Business Units and/or regions. · **Essential Duties & Key Responsibilities**: · Provide legal advice and risk assessments across a broad range of legal matt ...
-
Medical Collections Representative
1 day ago
Global IT Resources Los Angeles, United States**REQUIRED EXP**: Minimum of 3 years of Hospital Collections within a hospital setting, with strong emphasis on Medi-Cal Managed Care contracts and appeals/underpayment collection activities · **SUMMARY STATEMENT**: The Senior Follow-Up Collection Representative is responsible fo ...
-
Customer Service Representative
1 week ago
Applied General Agency Anaheim, United States**Job Title**: Broker Relations Representative (Mandarin/Cantonese) · **Location**: Anaheim, CA · **Schedule**:Full-Time / Hourly · **Responsibilities**: · - Best-in-class customer service focused on finding a first call resolution. · - Documenting and assisting with requests in ...
-
Area Facilities Manager
4 days ago
7-Eleven Los Angeles, United StatesWith more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations. · ...
-
Broker Relations Representative
1 week ago
Integrity Marketing Group Anaheim, United StatesIntegrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help peopl ...
-
First Loss Representative
3 days ago
SCA Appraisal Company Burbank, United StatesHybrid Position. Tuesdays/Wednesdays/Thursdays work in office. Mondays and Fridays, work from home. **All training is provided and there is no cold calling involved.** · We are a leading independent auto appraisal company, currently looking to a hire full-time **Entry Level Data ...
-
Business Representative
1 week ago
Screen Actors Guild‐American Federation of Television and Radio Artists Los Angeles, United StatesOverview: · **Who We Are** · SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health ...
-
Broker Services Specialist Ii
2 days ago
L.A. Care Health Plan Los Angeles, United StatesBroker Services Specialist II · **Job Category**:Administrative, HR, Business Professionals**Department**:Product Sales**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:11129**Salary Range**: $55, Min.) - $69, Mid.) - $82, Max.)- Established in ...
-
Customer Service Representative
1 week ago
Angelino's Coffee Los Angeles, United States**Must be able to be trained on-site in Los Angeles. Work from Los Angeles office once a week. Training will be on site for two weeks.** · **Must be Experienced** in using CRM tools such as Zendesk, Olark, Salesforce, or any other CRM software. · Angelino's Coffee is a fast-growi ...
-
Commercial Sales Manager
4 days ago
ADT Los Angeles, United States**_Company Overview:_** · **_ Position Summary: _** · The ADT Business Territory Manager is the leader of the Business Account Representative Sales team. The leader in this role is responsible for developing a Business sales team consisting of highly successful, productive sales ...
-
E-commerce Customer Service/data Entry
1 week ago
Bluivy Los Angeles, United StatesWe are seeking a dedicated and enthusiastic individual to join our team as an E-Commerce/Customer Service Representative. In this role, you will play a key part in ensuring a seamless online shopping experience for our customers while providing exceptional service. · - Manage day ...
Loan Resolution Representative - Santa Clarita, United States - Logix Federal Credit Union
Description
Loan Resolution RepresentativeLocation
US-CA-Valencia (HQ)
ID
Category
Security and Risk Management
Position Type
Full-Time
Remote
No
Overview
The Loan Resolution Representative
notifies or locates customers with mid-stage days) delinquent loans or negative share accounts and attempts to secure payment. Answers general and escalated collection questions from members and staff regarding loan payments and past due notices.
Ensures appropriate demand letters are sent to members prior to repossession and prepares and submits paperless repossession files for voluntary vehicle surrenders.
ResponsibilitiesPerforms mid-stage delinquency collection activities of consumer loans, negative shares, and home equity loans.
Monitor queue(s) daily to ensure that each account scheduled for contact is worked according to department procedures.
Ensures appropriate demand letters are sent to members prior to repossession.
Prepares and submits paperless repossession files for voluntary vehicle surrenders.
Performs basic skip work on delinquent loans in an effort to establish contact with members and resolve delinquency.
Assigns field chases on delinquent loans and documents results on system.
Contacts impound, storage facility, or repair shop for vehicle location, fees, files opposition of lien sales (if applicable), prepares and submit file for repossession (if applicable).
Prepares forms, form letters, reports, and correspondence for collections purposes.
Reviews requests for credit information and for corrections on credit files of members. Requests adjustments to credit ratings due to incorrect reporting.
Contribute ideas for developing, implementing, and maintaining effective operational procedures to maximize efficiency and quality of work to provide consistent quality service to members.
Promotes and maintains a positive image of the Credit Union to assigned personnel, members, and the community.
Provides input to manager for enhancing department, employee development, quality of work and service to members.
Ensure adherence to compliance with standards set by all regulatory agencies and department policies.
Responsible for keeping current on developments, litigation, and other areas that affect the collection process.
Other duties may be assigned.
Qualifications
Education
Min/Preferred
Education Level
Description
Preferred
4 Year / Bachelors Degree
Bachelors' degree preferred.
Experience
Minimum Years of Experience
Preferred Years of Experience
Comments
2
Minimum 2 years of experience in collections and repossession.
Knowledge, Skills & Ability
In depth knowledge of the legal aspects of collection, bankruptcy and repossession; and the Fair Debt Collection Practices Act.
Knowledge of online collection systems software and the Microsoft suite of office products.
Corporate Values
with all levels;
by taking ownership of customer issues and responsibility for one's actions;
by cooperating and collaborating with other employees;
for oneself & others;
by being honest, trustworthy and ethical in all work activities and interactions;
by having a genuine concern for the needs of one's customers and by being friendly, professional and following through on commitments; and
in all interactions and remember to leave one's ego at the door when one arrives to work.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
USD $ USD $36.30 /Hr.
#J-18808-Ljbffr
