Commercial Sales Manager - Los Angeles, United States - ADT
Description
_Company Overview:
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_ Position Summary:
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The ADT Business Territory Manager is the leader of the Business Account Representative Sales team.
The leader in this role is responsible for developing a Business sales team consisting of highly successful, productive sales representatives capable exceeding company revenue expectations as well as maintaining a high level of customer service.
The Business Territory manager is responsible for driving sales expectations, marketing initiatives and ensuring channel profitability throughout their region.This position requires a strong, organized, business focused integrity centered leader who possess expert knowledge in the commercial security sales market place.
_Duties and Responsibilities:
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- Adhere to current ADT policies, procedures, products, programs and services.
- Plan, coordinate and implement commercial sales functions and process
- Attain and strive to exceed budgeted revenue expectations
- Responsible for maintaining effective customer communications and building solid customer relationship throughout the accounts life cycle
- Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby preserving excellent customer relations
- Assure profitability of the channel is achieved
- Build and retain effective, productive, motivated Business sales representatives
- Set production goals, coach and motive team to exceed budget expectations
- Manage and assign areas to Business representatives within their region
- Measure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelines
- Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth
- Implement and execute ADT's Business marketing strategies and business plans
- Work in conjunction with other department and business leaders to assure congruence with sales and operations
- Developing sales opportunities to target user segments
- Provide training and education to sales staff
- Develop and implement key account strategic and tactical plans that insure account penetration and increased annual business.
Qualifications - External
_ Education/Certification:
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- College degree
_Experience:
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- Minimum of 5 years commercial sales experience, including 3 years of successful field commercial sales management or other related successful sales management position
- Experience analyzing sales statistics
_Skills:
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- Excellent oral and written communication skills
- Proven ability to effectively interact with business leaders and customer organizations
- Functional and technical skills in leading a sales organization
- Excellent leadership skills evolving financial management abilities
- Strong work ethic, with ability to manage others effectively
- Possess comprehensive knowledge of approved commercial products and services
- Fire alarm systems expertise
- Ability to read and understand blue prints, architectural, mechanical and electrical drawings and documents
- Knowledge in direct sales forecasting activities and setting performance goals
- Customer focused
- Successful track record managing a successful, customer focused, results driven teams built on integrity and trust
- Conflict management and resolutions skills
- Proven team building skills
- Effective time management and project management skills
- Ability to calculate figures and amounts such as understanding margin DOA guidelines and creating cost + plus quotes
_Other Requirements:
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- Valid driver's license and clear driving record
- Ability to work a fulltime schedule Ability to travel nights and weekends to accommodate the business needs as required.
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