- Plans, develops and implements employee training curricula for all Property Management team members including, but not limited to, leasing, fair housing, financial literacy, SOP (Standard Operating Procedures), safety, LIHTC, and HUD.
- Collaborates with management and support team to determine training needs.
- Develops and executes soft skill training including sales, service, and leadership skills.
- Train on prospect/applicant/resident processes to increase net closing ratios and reduce the number of days vacant.
- Train and Develop a network of Subject Matter Experts (Team Leaders), for a consistent approach to onboarding new hires and the continued development and training of team members of the Solidago/LDG culture.
- Partner and collaborate with leaders to develop and deliver a consistent approach for New Hire Orientations and onboarding.
- Implements a measurement of the effectiveness of training programs through testing and surveys.
- Provides foundational training for team members related to LIHTC and HUD policy and regulations.
- Assists with interpreting and providing clarification of all LIHTC and HUD communications involving on-site implementation.
- Communicates information or challenges to be resolved in a clear, concise, courteous, non-discriminatory, and professional manner, and is able to provide clarification, as necessary.
- Encourages and develops higher skills from within the existing workforce.
- Performs related duties as required and assigned by supervisor.
- Develop and implement short-term, mid-term, and long-term learning strategies that are unique & fun for participants.
- Set KPI's to measure the success of training platforms, including live events, courses, and resources.
- Devise strategies/curriculum to move culture, knowledge, and skills/abilities in line with strategic.
- objectives.
- Responsible for training/facilitating approved curriculum.
- Responsible for managing/maintaining/updating the Management Excellence Policy and Procedures Manuals.
- Use and management outside training software programs.
- Measure outcomes for learning transfer with "pre" and "post" test training. Train in technical, procedural, and interpersonal areas with emphasis on measurable outcomes.
- Share monthly reports showing courses completed by pre-determined groups, live events, and completed eDocs.
- Research, evaluate, source, and recommend cost-effective, industry-specific outside training programs and/or contractors that can be purchased to supplement custom KPG-designed programs.
- Travel/Field Training up to 50% of work schedule.
- Evaluate the cost-effectiveness of training (e.g. engagement, employee turnover, quality improvement)
- Attend professional organizations' seminars, educational sessions, industry trade shows, etc.
- Bachelor's degree in Business, Adult Education or related field or equivalent experience
- Willing to obtain or already certified: Certified Professional, Learning and Performance (CPLP)
- Minimum of 5 years of experience in Training and Development, facilitating courses in various levels of personnel. Minimum of three years of experience in the multi-family industry.
- Must be very knowledgeable on all federal, state and/or local Fair Housing laws.
- Excellent presentation skills, and good public speaking skills. Organized.
- Experience in using a variety of communication/training tools, including, Teams, Zoom, PowerPoint, etc.
- Excellent communication skills, both verbal and in writing: interpret, evaluate, and communicate detailed written or verbal instructions to others accurately and quickly. Articulate.
- Knowledge of audio/visual/computer-based program design.
-
Director of Learning and Development
3 weeks ago
LDG Development LLC Louisville, United StatesJob Description · Job Description · LDG Development and our affiliated companies are growing rapidly to produce higher levels of much-needed affordable housing across the nation. Our founding belief that · " Everyone Deserves a Quality Place to Live" · has resulted in an orga ...
-
Learning and Development Program Manager
2 weeks ago
UofL Health Louisville, United StatesJob Summary · The Learning & Development Program Manager manages internal, inter-departmental and external partnerships to ensure effective implementation of learning development and learning initiatives. They have expertise in leadership development theory, frameworks, and comp ...
-
Learning and Development Program Manager
3 hours ago
UofL Health Louisville, United StatesOverview: · We are Hiring for our Human Resources team. · Location: 300 East Market St. Louisville, KY 40202 · Shift Options: Full Time & Days · About Us · UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, nearly 20 ...
-
Learning and Development Program Manager
2 weeks ago
University of Louisville Physicians Louisville, United StatesThe Learning & Development Program Manager manages internal, inter-departmental and external partnerships to ensure effective implementation of learning development and learning initiatives. They have expertise in leadership development theory, frame Program Manager, Development, ...
-
Learning & Development Coordinator - MTC
3 weeks ago
GE Appliances Louisville, United StatesAt GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the ...
-
SilverTech Louisville, United StatesTasks to help you progress · Welcome to the health insurance company - a strong community of many different people. We use our individual strengths together to ensure that our insured members stay healthy and become healthy. In doing so, we continue to develop personally and supp ...
-
Training as a retail merchant
1 week ago
Radiant Enterprises Louisville, United StatesA company - many opportunities · Are you looking for an apprenticeship that offers you variety, responsibility, security, and diverse future prospects? We are looking for ambitious, curious, team-oriented, inquisitive, and innovative individuals who want to achieve something real ...
-
Training as a Chemical Laboratory Technician
1 week ago
SilverTech Louisville, United StatesWe are looking for apprentices for our location in Hirschau to train as chemical laboratory technicians (m/f/d) or chemical production specialists (m/f/d).Who we are: · Anzaplan is the leading European and globally operating company in the development of processing processes for ...
-
PART-TIME Dental Hygienist
3 weeks ago
Dorsey Family Dental Louisville, United States Part time$5,000 WELCOME BONUS · Dorsey Family Dental is looking for a PART-TIME Dental Hygienist to join our team · Schedule: Mondays , Thursdays · As an elite clinical provider and patient advocate, you'll receive best in class non-clinical support to provide exceptional lifetime patie ...
-
Seller of dairy products
1 week ago
Cascade Ventures Jeffersonville, United StatesLocation: 70197 Stuttgart | Contract type: Full-time/Part-time, permanent | Job ID: 829754 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey this good feeling to our customers every d ...
-
Technical Writer
3 weeks ago
Buffalo Construction, Inc. Louisville, United StatesBuffalo Construction is seeking a skilled Technical Learning and Development Writer to enhance our teammate education experience. In this role, you will create and maintain training materials essential for our team's growth and proficiency. Working with the Learning and Developme ...
-
Director of Training
3 weeks ago
Knipper Health Louisville, United StatesYOUR PASSION, ACTIONS & FOCUS is our Strength · Become one of our Contributors · Join the KnipperHEALTH Team · The Director, Training will direct the design, planning and implementation of training programs aligned with the objectives and strategy focused on business unit needs, ...
-
AVP Learning Design
2 weeks ago
Mediabistro Louisville, United States· As a company whose primary focus is on the well-being of its members, Humana is dedicated to shifting perceptions of the health insurance industry. We believe our role goes beyond that of a provider to that of a well-being partner who will empower consumers to live a life that ...
-
Teachers at Herr Lane KinderCare
2 weeks ago
KinderCare Education Louisville, United States· Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and ch ...
-
Support Teacher
2 weeks ago
Primrose Schools ® Louisville, United States Full timeBuild a brighter future for all children. Teaching is more than a job. It's an opportunity to foster curiosity, creativity and compassion in children—all while helping them develop a lifelong love of learning.As a Support Teacher at Primrose School of East Louisville, you'll help ...
-
Diesel Technician Apprentice
1 week ago
Loves Travel Stops & Country Store Louisville, United States Full timeReq ID: 437048 · Address: 13615 Blue Lick Rd. Memphis, IN, 47143 · Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * · Welcome to Love's · Diesel Apprentices wo ...
-
Adjunct Medical Coding Instructor
4 days ago
Sullivan University Louisville, United StatesLook No Further, Your Career Starts Here · Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees. Join us if you want: Internal Mobility ...
-
Fire Alarm Service Technician
3 days ago
Johnson Controls International Louisville, United States· Unleash your potential with the Johnson Controls team · As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. · Join our winning team and pave the way for a bright futu ...
-
Account Executive K-12 Education
1 week ago
ORI ACQUISITION, INC Louisville, United StatesAccount Executive – K12 Education New Business Development/Account Management · Summary · ORI, Inc. is an insights led commercial furnishings dealer and a new leader in the K-12 Education Furniture market that provides knowledge, products, and services to help our customers ac ...
-
System Integrity Representative
3 days ago
Johnson Controls International Louisville, United States· Unleash your potential with the Johnson Controls team · As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. · Join our winning team and pave the way for a bright futu ...
Director of Learning and Development - Louisville, United States - LDG Development
Description
Job Description
Job DescriptionLDG Development and our affiliated companies are growing rapidly to produce higher levels of much-needed affordable housing across the nation. Our founding belief that "Everyone Deserves a Quality Place to Live" has resulted in an organization that has now achieved a #1 Ranking as an Affordable Housing Developer and our focus on our employees and company culture has resulted in Top Best Places to Work in Louisville each of the last three years. We believe that the foundation of a stable supporting living environment allows individuals to thrive and accomplish their dreams in education, career paths, and more. The overall reputation and quality that LDG puts forward in all business practices are key to keeping our goals alive.
POSITION SUMMARY:
Responsible and accountable for the ongoing onboarding training of all new property-level employees.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
MINIMUM QUALIFICATIONS, SKILLS, AND ABILITIES
