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    Sales Account Manager - Columbus, United States - B2BGateway

    B2BGateway
    B2BGateway Columbus, United States

    6 days ago

    Default job background
    Full time
    Description

    Our Sales Team is growing and creating new opportunities The role focuses on retaining and growing the assigned customer base. If you have a genuine desire to care for customers and want to join an organization with UNLIMITED EARNING POTENTIAL, a path for growth, and build relationships with TrueCommerce's existing clients - this is the role for you

    We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more

  • Meet or exceed monthly sales quotas.
  • Maintain an acceptably high level of sales activity.
  • Build and maintain a robust sales funnel.
  • Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
  • Conduct effective sales presentations via telephone with current customers.
  • Highly responsive to customer requests via email and tasks.
  • Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
  • Be an advocate for the customer both internally and externally.
  • Ensure customer satisfaction to the best of your ability and get ahead of issues early.
  • Continually update CRM (NetSuite) with notes and activities.
  • Attend sales department meetings and educational activities to stay up-to-date on the latest developments and trends within the industry.

    • (1-2 years)

  • A genuine desire to build relationships with existing customers
  • Strong preference for an individual with previous existing customer management experience
  • Proven overperformance in exceeding sales quota
  • Enjoys proactively reaching out to customers to recommend new solutions
  • This individual enjoys solution selling and thrives on change
  • Strong closing and customer service-related skills
  • Strong phone/video skills, exceptional listening skills and above average problem-solving skills
  • Must have exhibited proficiency using e-mail and NetSuite (or a similar CRM system)
  • Proven ability in building client rapport
  • Strong organizational skills with an attention to detail
  • Working knowledge of EDI a plus
  • Willingness to dedicate extra effort beyond normal working hours

    • Education

  • BA/BS degree or equivalent work experience
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