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    Customer Service Representative/Dispatch - Columbus, United States - Columbus Worthington Air

    Columbus Worthington Air
    Columbus Worthington Air Columbus, United States

    4 weeks ago

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    Description
    Company Name

    Columbus Worthington Air

    Overview

    GROW WITH THE PROS AND ENJOY REAL STABILITY

    Only the best of the best work for the largest and fastest-growing leader in residential services: CWA. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide advancement potential and the chance to give back.

    Responsibilities

    This friendly professional will answer customer calls in an office environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

    Schedule:

    Sunday through Thursday 10 am-7 pm through week and 6 am-3 pm on Sunday.

    Qualifications

    What You Need to Succeed and Grow with the Pros

    Required Credentials:
    • Ability to thrive in a fast-paced environment.
    • A strong degree of self-motivation to provide exceptional customer service.
    • Demonstrated listening and verbal communication skills.
    • Proven ability to meet and exceed set goals.
    • Experience gathering customer information and keying it into a computer.
    Preferred Credentials:
    • Service-industry experience.
    • Call-center or customer service experience.
    • Bilingual English/Spanish fluency.
    • Willingness and ability to work nights
    How We Reward Your Professionalism

    Full-time employees receive competitive pay; comprehensive paid training; medical, dental, vision, and prescription plans; paid time off and holidays; and 401(k) with company match; and healthcare flexible spending account (HFSA). Part-time employees receive competitive pay, comprehensive paid training, and 401(k) with company matchIn addition, all employees are invited to participate in our commitment to community outreach, including our extensive support as the Official Global Partner for the Night to Shine prom initiative for special-needs students, sponsored by the Tim Tebow FoundationTM.

    Apply Your Skills to the Best in the Business.

    Join our winning team and apply today

    All candidates are required to undergo pre-employment drug screen and employment background checks.

    ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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