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    Operations Analyst - Denver, United States - Zurich Insurance Company

    Zurich Insurance Company
    Zurich Insurance Company Denver, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Zurich North America is currently hiring an Operations Analyst to join the Large Casualty team As an Operations Analyst, under direct supervision, you will conduct standardized data analysis on existing operating procedures, develop process improvements and refinements using cost/benefit analysis, and create and revise procedure bulletins; act as a subject matter expert on business systems and provide basic technical assistance to support overall strategic, business, and operational planning, performance measurement, monitoring, and reporting.

    At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

    This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Los Angeles, CA, Denver, CO, San Francisco, CA

    In this role you will be responsible for:

  • Acquires and applies foundational knowledge of the business.
  • Participates in problem resolution and identifies issues appropriate for escalation.
  • Applies judgment within established parameters.
  • Drives a high-performance culture by collecting, and maintaining data related to performance measurements.
  • Monitors daily business performance measures and notifies leadership if issues arise.
  • Develops, analyzes, and presents various assigned audit results including recommended system process improvements.
  • Conducts pre and post-production validation assignments, communicates and documents results.

    • Basic Qualifications:

  • Bachelor's Degree and No prior experience required in the operations area

    • OR

  • High School Diploma or Equivalent and 2 or more years of experience in the Operations area

    • Preferred Qualifications:

  • Microsoft Office skills
  • Strong written and verbal communication skills
  • Knowledge of business systems or similar data systems
  • Experience with database management

    • As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().

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