Business Analyst, Aftermarket - Monroe, United States - CIRCOR

Description

Business Analyst - Aftermarket solution


BUISNESS:
Pumps Americas LLC

LOCATION:
Monroe, NC,


USA DIRECT REPORTING:
Sr.

Director Customer Success, and AftermarketFUNCTIONAL REPORTING:

N/A POSITION DETAILSThe primary focus of this role is to be a liaison between CIRCOR Aftermarket business and Information Technology.

You will define, contribute, and deliver business visions/solutions based on current data presents.

The Business Analyst is responsible for supporting growth initiatives implementations, driving process standardization & efficiencies and identifying growth opportunities/cost reductions that can spread across global areas for entire aftermarket business.

Principal Activities Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed:
(Functional requirements and Business Requirements Document), Use Cases, GUI, Screen and Interface designs). Successfully engage in multiple initiatives simultaneously. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Determines best use of ERP systems to support business practices and other best practice techniques Defines and participates in analysis of interface to ERP and other integrated systems. Build your knowledge of other information systems and be able to speak to their capabilities in the context of our business. Supports queries and reports to address operating needs. Designs/Document diagrams functional process flows to ensure optimization and synchronization of systems, including identifying/advising on best applications for specific business processes, including cloud-based systems. Apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues. Provide updates at daily/weekly meetings and activity/priority reporting. Document incidents and problems and corresponding solutions.


Job Requirements:
CANDIDATE REQUIREMENTS Knowledge Skills & Abilities Experience with an IFS v7 or higher ERP system and associated business processes. Experience in Microsoft SQL Server, writing SQL queries and stored procedures specially. Experience with Windows/Unix/Linux operating systems (Solaris experience desirable as well). Crystal Report writing. Manage multiple priorities; both independently and as a team player. Be an independent problem solver with the ability to creatively translate business requirements into technical solutions. Have excellent written and verbal communication skills. Anticipate change and quickly prioritize accordingly. Be able to make decisions under uncertainty. Show a strong ability to solve problems creatively, thru innovation & process re-engineering.


Have demonstrated interpersonal skills:
ability to establish confidence, rapport and foster cooperative relationships with clients and coworkers. Be friendly, empathetic, and professional even under stressful circumstances and tight timelines. Sound knowledge of system development life cycle (SDLC). Strong skills in MS Office Suite. Project Management skills. Must be a US Citizen. Education & Experience 4+ years of data analyst experience 4-year degree in business administration, IT or related field preferred CIRCOR is an EEO Employer of Females/ Minorities/ Veterans/ Individuals with Disabilities