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    Field Service Technician - Cleveland, United States - Hunter International Recruiting

    Hunter International Recruiting
    Hunter International Recruiting Cleveland, United States

    2 weeks ago

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    Description

    Field Service Technician

    Macedonia, OH

    Field Service Technician will undertake on-site assembly, commissioning, troubleshooting, and repair tasks for new and existing machinery installations. This role will work on complex automated manufacturing equipment. There is substantial travel, necessitating a strong customer orientation, proactive mindset, and proficiency in both mechanical and electrical machine operations.

    Field Service Technician Responsibilities:

    • Conduct on-site installation and commissioning of new machines.
    • Diagnose, troubleshoot, and rectify issues with existing machinery at customer sites.
    • Assist in the setup of new machinery installations at customer factories, including uncrating, alignment, and assembly.
    • Deliver training to operators and maintenance staff at customer locations.
    • Collaborate with customers on spare parts recommendations.
    • Provide insights for design enhancements to engineering.
    • Accurately document fieldwork in Service Reports.
    • Offer customer support via phone and PC remote diagnostics.

    Field Service Technician Requirements:

    • 2-5 years' experience in building, installing, and repairing industrial machinery.
    • Proficiency in both mechanical and electrical domains.
    • Knowledge of PLCs, electronics, wiring schematics, and basic computer operations.
    • Effective verbal and written communication skills, coupled with a positive attitude, attention to detail, drive for success, and reliability.
    • Capacity to travel extensively (70-85%) to customer locations within North America.
    • Ability to collaborate in team settings and work independently.
    • Preferred qualifications include a 2-year technical degree or technical/trade skills training.
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