Residences Concierge - Bal Harbour - Miami Beach, United States - The St. Regis Bal Harbour Resort

The St. Regis Bal Harbour Resort Bal Harbour - Miami Beach, United States

1 week ago

Full time

Description

Job Number

Job Category Rooms & Guest Services Operations

Location The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.

Be where you can do your best work,

Begin your purpose,

Belong to an amazing global team, and

Become the best version of you.

Source: Hospitality Online

Residences Concierge

1 day ago

Marriott International Inc North Miami Beach, United States

Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Residences Sunny Isles, 15701 Collins Avenue, Sunny Isles Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Re ...
Residences Concierge

1 day ago

Marriott North Miami Beach, United States

Marriott Hotels Collins Avenue [Guest Service / Front Desk / Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to know you. ...
Residences Concierge

1 week ago

The Ritz-Carlton Residences Sunny Isles Sunny Isles Beach, United States Full time

Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Residences Sunny Isles, 15701 Collins Avenue, Sunny Isles Beach, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · ...
Residences Concierge

1 day ago

Marriott Miami Beach, United States

Additional Information Overnight shiftJob Number Job Category Rooms & Guest Services OperationsLocation The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSI ...
Residences Concierge

2 days ago

W Hollywood Hollywood, United States Full time

Additional Information Pay: $29.70/hour · Job Number · Job Category Rooms & Guest Services Operations · Location W Hollywood Condo Assoc WH, 6250 Hollywood Blvd, Los Angeles, California, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Posit ...
Residences Concierge

2 weeks ago

W South Beach Miami Beach, United States Full time

Job Number · Job Category Rooms & Guest Services Operations · Location Miami W South Beach Residen WH, 2201 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · Position Summar ...
Residences Concierge

2 weeks ago

The Miami Beach Edition Hotel Miami Beach, United States Full time

Additional Information Overnight shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Typ ...
Residences Concierge

2 weeks ago

Marriott International Miami Beach, United States Full time

Additional Information Overnight shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Ty ...
Residences Concierge

1 day ago

Marriott International Inc Fort Lauderdale, United States

Additional Information Pay rate: $18.50/HourJob Number Job Category Rooms & Guest Services OperationsLocation W Fort Lauderdale, 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPositio ...
Residences Concierge

1 day ago

Marriott Fort Lauderdale, United States

Marriott Hotels - 401 North Fort Lauderdale Beach Boulevard [Guest Service / Front Desk / Customer Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every da ...
Residences Concierge

3 weeks ago

W Fort Lauderdale Fort Lauderdale, United States Full time

Additional Information Pay rate: $18.50/Hour · Job Number · Job Category Rooms & Guest Services Operations · Location W Fort Lauderdale, 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Re ...
Concierge

1 week ago

Associa Miami, United States

The Concierge person is a customer service employee who will be working in a fast paced high-rise community. They are the visible point person for the business enterprise and are there to be available to residents/guests/customers at all times. They may be considered to be upscal ...
Front Desk Agent

6 days ago

Residence Inn Miramar Miramar, United States

Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Guest Experience Manager

1 week ago

Pier Sixty Six Fort Lauderdale, United States

Overview: · South Florida's beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfo ...
Front Desk

2 weeks ago

FirstService Residential North Miami Beach, United States

FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk at FirstService Residential, you'll: Meet and greet residents, check guests and service providers in and out; Identify and clarify resident's needs and desires; Answer questions and give direction and i ...
Front Desk

7 hours ago

FirstService Residential North Miami Beach, United States

FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk at FirstService Residential, you'll: Meet and greet residents, check guests and service providers in and out; Identify and clarify resident's needs and desires; Answer questions and give direction and i ...
Front Desk Agent

1 week ago

FirstService Residential North Miami Beach, United States Part time

FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...
Front Desk Agent

1 week ago

FirstService Residential North Miami Beach, United States

FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...
Front Desk Agent

4 days ago

FirstService Residential North Miami Beach, United States

FirstService Residential - JobID: [Guest Service / Concierge] As a Front Desk Agent at FirstService Residential, you'll: Greet and direct Residents, guests and invitees; Check guests and service providers in/out; Demonstrate excellent customer service, communication and time mana ...
Concierge- Lazul

1 day ago

Rivergate KW Residential North Miami Beach, United States

** Concierge- Lazul** · **Job Category****:** Administrative support Worker **Requisition Number****:** CONCI001935 Showing 1 location **Job Details** · **Description** · **ESSENTIAL DUTIES AND RESPONSIBILITIES:** Include the following but are not limited to the job specificat ...