Concierge- Lazul - North Miami Beach, United States - Rivergate KW Residential
Description
** Concierge- Lazul**
**Job Category****:** Administrative support Worker **Requisition Number****:** CONCI001935 Showing 1 location **Job Details**
**Description**
**ESSENTIAL DUTIES AND RESPONSIBILITIES:** Include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
Identifies and provide assistance to tenants in the community.
Clarifies residents' needs and desires; answers questions; gives directions and instructions; develops inventories of services.
handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities.
Manages and screens messages.
Helps residents establish accounts and schedules access for authorized vendors to provide services within units.
Improves services by obtaining and evaluating resident observations opinions, and criticisms.
Maintains guest privacy and organization reputation by keeping information confidential.
Runs errands like organizing events, parties, and making appointments.
Follows safety procedures and maintains a safe work environment.
**QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**REASONING ABILITY:**
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. People skills, ability to interact and communicate with tenants, and maintenance personnel
**COMPUTER SKILLS:**
To perform this job successfully, an individual should have knowledge of Word, Excel spreadsheets, and Outlook.
**EDUCATION/TECHNICAL REQUIREMENTS**
High School Diploma with two years of concierge experience or related field is preferred. Experience in property management/ real estate.
**LANGUAGE SKILLS**:
Ability to read, write and communicate in English. Communicate in Spanish is a plus, but not required.
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some lifting; typically, 25lbs. or less.
Ability to detect auditory and/or visual emergency alarms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to climb up to four flights of stairs to access units.
Ability to walk several acres to tour the community.
Ability to work extended hours and weekends based on project requirement.
Ability to stand for long periods.
This is a drug-free workplace.
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some lifting; typically 25lbs. or less.
Ability to climb up to four flights of stairs to access units.
Ability to walk several acres to tour the community.
Ability to stand for long periods.
Ability to sit at a desk for long periods.
This is a drug-free workplace.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**