Concierge - Miami, United States - Associa

Associa

Verified Company

Miami, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Concierge person is a customer service employee who will be working in a fast paced high-rise community.

They are the visible point person for the business enterprise and are there to be available to residents/guests/customers at all times.

They may be considered to be upscale, high-end information desk employees.

The Concierge will need a strong familiarity with the surrounding area and understand the need for prompt and professional demeanor.

They may need to know bus, train, and subway schedules as well.

The Concierge also performs other services for residents/guests/customers, which may involve tasks such as receiving and scanning packages that are delivered to the community.

Duties include but are not limited to:

Welcomes guests/new customers to facility.
Performs various administrative/managerial tasks in support of facility's mission.
Creates a positive experience for guests by attending to needs and answering questions.
Other duties as assigned.

Requirements:

Requirements:

Bilingual (English/Spanish) required
Excellent Customer Service required
Must have availability to work on weekends
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Selfmotivated, proactive, detail oriented and a team player.
Time management and time critical prioritization skills.
High school diploma High School Diploma or GED Required

years of directly related or closely related experience

LI-MA1

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.