- 1-year+ related customer service experience preferably within a call center environment
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
- Ability to work in fast-paced environment and handle issues in calm, positive, and professional manner
- High school diploma or equivalent
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
- Strong customer service skills and the ability to satisfactorily resolve issues
- Experience working with supply chain, delivery, transportation, or logistics
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Customer Service Representative
1 week ago
WITHINGS Boston, United Statesithings is on a mission to be the trusted leader in clinical-grade smart health devices. Already the leading innovator of smart scales, our product portfolio includes connected scales, connected blood pressure monitors, sleep monitors, thermometers, and health/activity wearables. ...
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Client Services Representative
1 week ago
Business Management Firm Boston, United StatesWe were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the region, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...
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Veteran Services Representative
5 days ago
New England Center and Home for Veterans Boston, United States**Position Title**: Veteran Services Representative - Driver · **Department**:Operations · **Exemption**:Non-Exempt · **Supervisor**:Director, Operations and Shift Supervisor · **Job Summary**: · Veteran Services Representative (VSR) Driver contributes to the day-to-day operation ...
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Service Sales Representative
5 days ago
CentiMark Corporation Boston, United States**QuestMark has an exceptional opportunity for a full-time **Service Sales Representative **to maintain and establish service sales in Boston, MA This role offers a base salary of $55k - $65k, plus commissions** · **_ QuestMark, a division of CentiMark Corporation_**_, is the nat ...
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Customer Service Representative
1 week ago
Signature Flight Support East Boston, United States**Job ID** 10063 · **Date Posted** 04/15/2024 · **Location** East Boston, Massachusetts · **Airport** Boston Logan Int'l Airport · **Company** Signature Flight Support LLC · **Job Type** Full time · **Job Level** Standard · Signature Aviation is a market leading global aviation s ...
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Veteran Services Representative
5 days ago
New England Center and Home for Veterans Boston, United States**Position Title**: Veteran Services Representative · **Department**:Operations · **Exemption**:Non-Exempt · **Supervisor**:Director, Operations and Shift Supervisor · **Job Summary**: · Veteran Services Representatives (VSR) contribute to the day-to-day operations of the Center ...
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Member Service Representative
1 week ago
Commonwealth Care Alliance Boston, United States**Why This Role is Important to Us**: · The Member Services Department provides a single point of contact for questions, problem solving, and access to care, for members and all those involved in CCA members' care. The Member Service Representative (MSR) is responsible to provide ...
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Field Services Representative
4 days ago
GAF Materials Corporation Boston, United StatesJob Description: · - Introduction · - At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that pu ...
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Service Sales Representative
2 weeks ago
CentiMark Corporation Boston, United States**QuestMark has an exceptional opportunity for a full-time **Service Sales Representative **to maintain and establish service sales in Boston, MA This role offers a base salary of $55k - $65k, plus commissions** · **_ QuestMark, a division of CentiMark Corporation_**_, is the nat ...
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Customer Service Representative
6 days ago
NR Consulting LLC Boston, United States**Summary** · Client focused on building a coordinated, comprehensive system of early education and care services in Massachusetts. Client mission is to lead the way in helping Massachusetts' children and families reach their full potential. By providing and coordinating a range ...
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Customer Service Representative
1 week ago
NR Consulting LLC Boston, United States**Summary** · Client focused on building a coordinated, comprehensive system of early education and care services in Massachusetts. Client mission is to lead the way in helping Massachusetts' children and families reach their full potential. By providing and coordinating a range ...
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Customer Service Representative
2 weeks ago
MIT Cambridge, United States**CUSTOMER SERVICE REPRESENTATIVE**, _Facilities-Customer Service Center_, to provide administrative support and coordination to the Facilities' Customer Service Center. Will provide day-to-day operational services, ensure timely and accurate maintenance of the work tracking syst ...
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Visitor Services Representative
1 week ago
Harvard University Cambridge, United States**Job Summary** · **Description** · Serving as a member of the front-line staff for the Harvard Museums of Science & Culture, Visitor Services Representatives provide the highest level of customer service to ensure that all museum visitors have a positive experience. This positio ...
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Customer Service Representatives
2 days ago
Boston Public Schools Boston, United StatesBoston Public Schools seeks **Customer Service Representatives - Transportation Department** · *** · **Reports To**:Customer Service** **Team Leads** · *** · **Position Type: Temporary Position (Potential to stay on Long Term)** · *** · **Start date: July 1, 2024** · *** · **OVER ...
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Service and Sales Representative
2 days ago
Auto-Chlor System Boston, United StatesAuto-Chlor System is immediately hiring for a Service and Sales Representative for our Foxborough, MA location. Come be a part of a growing organization with a strong brand reputation that thrives off reliable customer service and exceptional products for over 80 years. · **What ...
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Patient Services Representative
1 week ago
BrightView Health Somerville, United States**Patient Services Representative** · - Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcom ...
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Member Services Representative
5 days ago
Harvard University Cambridge, United States**Job Summary** · **Position Description** · Responsible for a comprehensive array of MSR duties: · - Processes transactions: deposits, withdrawals, loan payments, etc. · - Balances daily teller drawer and cash recyclers. Oversees all aspects of daily branch settlement. · - Order ...
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Ambulatory Service Representative Ll
6 days ago
Boston Medical Center Boston, United States***: · The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and mana ...
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Ambulatory Service Representative Ii
1 week ago
Boston Medical Center Boston, United States***: · The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and mana ...
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Customer service representative
2 weeks ago
Skyline Enterprises Cambridge City, United StatesCustomer Service Representative (m/f/d) in Cambridge City · We are looking for reliable and flexible employees as customer service representatives (m/f/d) in 01099 Dresden. · About Us · Ranger Marketing & Sales GmbH has been the leading German company for personal consulting of p ...
Customer Services Representative - Boston, United States - Insight Global
Description
Job Description
Job DescriptionQualifications:
Plusses
Day-to-day
As a Customer Service Representative, you will ensure that RXO delivers on the promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers via telephone and email at every step of the experience. This may include diagnosing, assessing, and resolving problems or issues, as well as dealing with complaints calmly and professionally. Other responsibilities may include tracking the progress of delivery routes, processing changes or cancellations to delivery orders, and scanning haul-away pods and stamps.